JESSICA CABRIALES
Denver,CO
Summary
Professional banking specialist with proven expertise in financial services, client relationship management, and sales strategies. Adept at fostering collaborative team environments and delivering impactful results. Skilled in financial advising, account management, and cross-selling, with strong adaptability to evolving client needs. Known for reliability and effective communication.
Banking professional prepared to excel in client-focused environment, known for reliable collaboration and adaptability to changing needs. Skilled in financial analysis and customer engagement.
Overview
10
10
years of professional experience
Work History
Relationship Banker II
Busey Bank
Denver, CO
07.2025 - Current
- Cultivated strong client relationships through personalized banking solutions and exceptional service.
- Optimized client portfolio management, leading to better financial health for clients.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Analyzed customer financial needs to recommend appropriate products and services for account growth.
- Conducted comprehensive financial reviews for clients, resulting in more informed decision-making and better risk management.
Lien Specialist
Credit Union of Denver
Lakewood, CO
08.2024 - 07.2025
- Processed lien releases and perfected titles
- Managed DMV paperwork, ensured timely resolutions of title-related issues for consumer loans.
- Stayed current on changing DMV requirements and lien laws across multiple jurisdictions.
- Audited consumer loan documents for accuracy, identified and corrected discrepancies in loan and title documentation.
- Collaborated with loan officers, underwriters and branch staff to resolve loan and title- related issues efficiently.
Assistant Branch Manager
Denver Community Credit Union
Denver, CO
05.2017 - 10.2023
- Manage opening and closing procedures for branch and drive up.
- Fulfill diverse duties to provide customer service for specialty accounts, fraud prevention and IRA’s.
- Audit Coin and Cash machines.
- Balance and replenish ATMs.
- Hired and trained new staff members.
- Researched and resolved member issues.
- Adhered to financial services security and audit procedures.
- Complete loan applications, prepare, and close loans e.g., auto, personal, credit cards, overdraft line of credit.
- Assess and provide overrides e.g., deposits, withdrawals, checks, wires.
- Manage teller line staff and prepare employees schedules
Teller II
Sooper Credit Union
Arvada, CO
08.2016 - 05.2017
- Cashed checks, accepted deposits, issued cashier checks, money orders, wires, cash advance, and funds transfer.
- Detects and resolves discrepancies promptly.
- Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
- Completes payroll deduction and authorization forms.
- Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, and other related services.
Education
High School Diploma -
Colorado High School
06-2013
Languages
Spanish
Native or Bilingual
Timeline
Relationship Banker II
Busey Bank
07.2025 - Current
Lien Specialist
Credit Union of Denver
08.2024 - 07.2025
Assistant Branch Manager
Denver Community Credit Union
05.2017 - 10.2023
Teller II
Sooper Credit Union
08.2016 - 05.2017
High School Diploma -
Colorado High School