Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Campbell

Abbeville,GA

Summary

Reliable Medical Records Clerk with 2+ years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills.

Overview

15
15
years of professional experience

Work History

Medical Records and Health Information Technician

Wilcox State Prison
07.2022 - Current
  • Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
  • Enhanced patient care by accurately organizing and maintaining medical records and health information.
  • Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
  • Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
  • Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
  • Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
  • Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy.
  • Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
  • Established and maintained strong relationships with external vendors, ensuring smooth operations within the department.
  • Assisted patients in understanding their rights regarding personal health information privacy under HIPAA regulations.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.

Production Worker

Americas Thrift Stores
05.2020 - 06.2022
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Participated in regular meetings with team members to discuss production updates.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Examined incoming materials and compared to documentation for accuracy and quality.

PCA

Rescare Homecare
11.2019 - 04.2020
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.

Caregiver

Home Instead Senior Care Home
11.2016 - 10.2019
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Production Team Member

Americas Thrift Stores
01.2014 - 10.2016
  • Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
  • Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
  • Achieved timely production targets by effectively managing time and resources within the team.
  • Adhered strictly to company policies concerning attendance punctuality contributing positively toward overall team productivity.
  • Ensured product quality by conducting thorough inspections at various stages of the production process.

Store Manger

Cooks Country Store
07.2009 - 12.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

Hillcrest High School
Evergreen, AL

Skills

  • HIPAA Compliance Knowledge
  • Patient confidentiality
  • Clinical Documentation
  • Records Organization
  • Customer Service
  • Written and verbal communication
  • File Organization
  • Medical terminology understanding
  • Scheduling appointments
  • Data Entry
  • Client Relations
  • Paperwork Processing
  • Document Scanning
  • Records Management
  • Medical Records Management
  • EMR / EHR
  • Attention to Detail
  • Microsoft Excel

Timeline

Medical Records and Health Information Technician

Wilcox State Prison
07.2022 - Current

Production Worker

Americas Thrift Stores
05.2020 - 06.2022

PCA

Rescare Homecare
11.2019 - 04.2020

Caregiver

Home Instead Senior Care Home
11.2016 - 10.2019

Production Team Member

Americas Thrift Stores
01.2014 - 10.2016

Store Manger

Cooks Country Store
07.2009 - 12.2013

High School Diploma -

Hillcrest High School

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Jessica Campbell