Jessica Cano
3247 Laurel Ridge Circle, Riviera Beach
Summary
My desire is to continue administering and implementing benefits programs that increase employee satisfaction, engagement, and retention.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Human Resources Specialist
Florida Power & Light Company
10.2022 - Current
- Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
- Administer benefits plans such as medical, dental, vision, short/long term disability, life insurance, AD&D, supplemental insurances, health and flexible spending accounts and retirement plans.
- Guide employees in completing new hire enrollment, qualifying life event changes and open enrollment changes.
- Provide exceptional customer service regarding benefits inquiries to ensure prompt, equitable resolution.
- Assist employees with benefits claims issues and plan changes.
- Develop communications (quarterly newsletter, benefits guide, new hire benefits orientation) to aid in the understanding of all company benefit programs.
- Serve as a liaison between company and third-party benefits administrators and vendors in supporting the benefits programs including problem resolution, plan audits, and compliance requirements.
- Ensure timely completion and submission of required regulatory guidelines for health and welfare as well as 401k plans including ACA, ERISA, HIPAA, COBRA, DOL, IRS, and non-discrimination testing. Ensure policies, procedures, and communications are in compliance.
- Collaborate with the HR team to design, enhance, and implement benefit programs that align with business goals.
Benefits Consultant
Confidential
10.2021 - 10.2022
- Advised clients on industry and demographic standards for benefits packages to maintain competitive offerings and maximize employee retention.
- Designed benefits packages for medium sized group clients of over 150 employees by establishing organization's needs, identifying budgetary limitations and proposing innovative methods to cut costs.
- Facilitated increased revenue by educating existing clients on additional services and products such as YouDecide Employee Advantages and Wellness initiatives.
- Established and maintained great client relationships.
Human Resources Generalist
Eastern Metal Supply
01.2021 - 10.2021
- Post and monitor job requisitions in applicant tracking system.
- Initiate pre-hire screenings and provide updates and clearances to hiring managers.
- Facilitate the hiring of qualified job applicants for open positions.
- Process employment transfers, promotions and pay changes.
- Automate benefits enrollment process with the implementation of carrier connection file feeds.
- Administer employee benefit plans including medical, dental, vision and other insurance plans.
- Manage the annual open enrollment period for multi-state employees.
- COBRA administration including eligibility, enrollment, and tracking.
- Reconcile benefits invoices and run reports as needed.
- Develop communications and supporting guides to assist with benefits related inquiries.
- Maintain benefits enrollment guide updated as needed.
- Administer FMLA and leave requests as needed.
- File HR related documents in employee files in accordance with personnel filing regulations.
Human Resources Specialist
Eastern Metal Supply Inc.
12.2017 - 12.2020
- Administer employee benefit plans including medical, dental, vision and other insurance plans ensuring timely enrollment.
- Communicate with regional locations regarding benefits eligibility and enrollment.
- Manage the annual open enrollment period for multi-state employees.
- COBRA administration including eligibility, enrollment, and tracking.
- Develop monthly benefits memos.
- Prepare benefits enrollment packets for employees.
- Serve as the point of contact for benefits related inquiries.
Education
Bachelor of Arts - Business Administration in HR
Florida International University
Miami, FL08.2011
Skills
- Excellent verbal and written communication
- Organizational skills and attention to detail
- Prioritization and time management
- Analytical and quantitative skills
- Critical thinking and problem solving
- Project management skills
- Strong MS Office Suite skills
- File feed integration experience
- HRIS experience
- Experience with SuccessFactors and SAP
Certification
Lean Six Sigma Yellow Belt Certification (2023)
Languages
English
Spanish
Timeline
Senior Human Resources Specialist
Florida Power & Light Company
10.2022 - Current
Benefits Consultant
Confidential
10.2021 - 10.2022
Human Resources Generalist
Eastern Metal Supply
01.2021 - 10.2021
Human Resources Specialist
Eastern Metal Supply Inc.
12.2017 - 12.2020
Lean Six Sigma Yellow Belt Certification (2023)
Bachelor of Arts - Business Administration in HR
Florida International University
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