Jessica Cardenas
Yuma
Summary
Dynamic server with a proven track record in exceptional customer service and guest engagement. Skilled in cash handling and maintaining high standards in fast-paced dining environments.
Overview
20
20
years of professional experience
Work History
Server/Bartender
Market Grill (in Radisson)
Yuma, AZ
07.2024 - 01.2026
- Provided exceptional customer service in fast-paced dining environment.
- Managed order taking and delivery with attention to accuracy and efficiency.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Assisted in training new servers on restaurant protocols and menu items.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions accurately while ensuring compliance with payment procedures.
- Adapted quickly to changing priorities during peak service hours.
Server/Bartendar/Service Professional/Food Preparation Specialist
Red Lobster
Yuma, AZ
09.2021 - 08.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed food and beverage orders efficiently, minimizing wait times for guests.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure accurate and timely order fulfillment.
- Resolved customer complaints promptly, fostering a positive dining environment.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
Server/Bartendar/Service Professional
Red Lobster
Lakewood, CA
11.2005 - 08.2016
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area in accordance with health standards.
- Trained new servers on menu knowledge and customer interaction best practices.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Garfield High School
Los Angeles, CA07-2003
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- High volume dining
- Team collaboration
- Suggestive selling
- Allergy awareness
- Inventory management
- Food sales and promotion
- Guest seating
Timeline
Server/Bartender
Market Grill (in Radisson)
07.2024 - 01.2026
Server/Bartendar/Service Professional/Food Preparation Specialist
Red Lobster
09.2021 - 08.2025
Server/Bartendar/Service Professional
Red Lobster
11.2005 - 08.2016
High School Diploma -
Garfield High School
Food Handlers card
Have a valid food handlers card