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Associate Principal Engineer

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Mi experiencia en el servicio al cliente y en el manejo de situaciones difíciles me hace ideal para trabajar como Responsable de Atención al Cliente. Busco proporcionar soluciones personalizadas y eficaces a cada cliente, y trabajo para mantener un alto nivel de satisfacción y fidelidad. Me esfuerzo por mantener una actitud positiva y una mentalidad de crecimiento continuo para asegurar el éxito en mi rol.

Currently I serve as a Senior Geologist /Hydrogeologist/ GIS and Remote Sensing Technician in the National Water Supplies and Drainage Board, counting over 10 years of experience in this field. Some of the key responsibilities include carrying out technical appraisals, monitoring and evaluation of water resources. Further conducting ground water investigation for drinking water, irrigation and over all water resources development.
My previous position of Geologist with the National Building Research Organization (NBRO) was for over 6 years.
Responsibilities in this position closely related to disaster management and therefore, investigations pertaining to hydro geological hazard, mapping and risk assessment of flood vulnerable areas using Geographical Information System (GIS) were done. My work experience includes designing of early warning system and research work related to landslide induced flood forecast.
My overseas work experience includes the period I served as Visiting Researcher in the Asian Disaster Reduction Centre, Kobe, Japan, under the supervision of Professor Hiroshi Fukoka , at the Research Centre for landslides,
The Disaster Prevention Research Institute (DPRI), Kyoto University in 2010.The specific area of study was slope mitigation structures and anchoring systems. Besides my professional experience, my academic achievements include a Master of Science ( MSc in Disaster Management ) which is a joint program awarded by Post Graduate Institute of Science(PGIS), University of Peradeniya and
University of Politecnicaat Ancona, Italy. Also, I hold a B.Sc. (Special Degree in Geology), and the National Diploma in Engineering Sciences (N.D.E.S. ) Also, I was awarded the title Chartered Geologist by the Institute of Geologists, Sri Lanka.

Accomplished professional with a strong foundation in management skills and administrative tasks, complemented by exceptional attention to detail and communication skills. Proficient in coordination, recruitment, and selection processes, with extensive knowledge of HR policies and procedures. Adept at multitasking and utilising MS Excel and enhance operational efficiency. Committed to delivering outstanding customer service while pursuing opportunities for career advancement in human resources management.

Proficient in both indoor and outdoor painting.
Knowledgeable with extensive hands-on experience in residential and commercial painting. Achievements include successful completion of multiple high-profile projects with precision and adherence to deadlines. Demonstrated expertise in surface preparation and color matching, alongside keen eye for detail and commitment to safety standards.

Detail-oriented Miami University graduate with a Bachelor of Science in Kinesiology, Nutrition, and Health and hands-on experience in healthcare operations, patient coordination, insurance verification, and administrative support. Seeking an entry-level role in hospital administration or patient access, leveraging strong organizational, communication, and problem-solving skills to improve patient experience, workflow efficiency, and departmental performance.

Dynamic Psychology and Communications major with a strong foundation in interpersonal and communication skills, well-suited for a Technical Staffing Recruiter role. Proven ability to rapidly build trust and engage diverse audiences through effective outreach and active listening while fostering long-term professional relationships. Highly organized and detail-oriented, adept at managing multiple priorities in fast-paced environments with consistent follow-through. Quick to adapt to new tools and processes, driven by a commitment to delivering an exceptional candidate experience and supporting hiring needs through strategic screening, coordination, and results-oriented execution.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, technology, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Customer service professional, who enjoys reading and spending time with her daughter! I'm Skilled in active listening and critical thinking, I excel in resolving issues and enhancing customer satisfaction. Having a track record of maintaining detailed records and delivering informed recommendations, ensuring seamless transitions for individuals I assist.

Dedicated and empathetic individual offering experience in direct patient care from prior nursing school experience of 2 years and phlebotomy experience. Committed to obtaining highest level of patient satisfaction while complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Jessica Carnes

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Customer Service Representative

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Pallet Sorter

General Laborer

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GED -

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General Labor

Pallet Sorter

General Laborer

Customer Service Representative

GED -

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