Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Carns

Shelbyville,MI

Summary

Detail-oriented bartender with over 4 years in the hospitality industry. Expertise in inventory management, point of sale operation, and maintaining cleanliness. Committed to delivering exceptional service and contributing to team success through effective collaboration. I make sure every guest has a great experience every time they come in.

Overview

11
11
years of professional experience

Work History

Bartender/Server

Lakeside Pizza Grill
Shelbyville, Michigan
08.2025 - 08.2026
  • Prepared and served a variety of beverages to customers.
  • Maintained cleanliness and organization of the bar area.
  • Managed cash register and processed customer payments efficiently.
  • Restocked supplies and managed inventory to ensure seamless operations.
  • Built rapport with customers to enhance their overall experience. to provide excellent service and recommendations.
  • Collaborated with kitchen staff to ensure timely food and drink orders.
  • Upsold menu items to enhance customer experience and satisfaction.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Coordinated special events to attract customers and increase revenue.

Bartender/Server

Judd's Bar & Grille
Wayland, Michigan
09.2022 - 08.2025
  • Crafted a variety of cocktails and beverages for diverse customer preferences.
  • Maintained cleanliness and organization of the bar area during busy shifts.
  • Assisted customers with menu selections and provided recommendations for food pairings.
  • Processed customer orders efficiently using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely service and order accuracy.
  • Managed inventory levels, including ordering supplies and restocking as needed.
  • Trained new bartenders on procedures, drink recipes, and customer service standards.
  • Handled cash transactions and balanced registers at the end of shifts.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional manner.
  • Poured wine, beer, and cocktails for patrons.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Bartender/Server

Yankee Bill's
Hastings, Michigan
07.2021 - 09.2022

Same job description as above.

Receptionist

Advanced Eyecare Professionals
Hastings, Michigan
09.2019 - 01.2022
  • Greeted patients warmly and scheduled appointments using electronic health record system.
  • Managed incoming calls and directed inquiries to appropriate staff members efficiently.
  • Handled patient check-ins and verified insurance information for accuracy.
  • Maintained organized patient files and ensured confidentiality of sensitive information.
  • Processed payments and managed billing inquiries with professionalism and care.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Bartender/Server

Kloosterman's Sports Tap
Hastings, Michigan
06.2015 - 05.2019

Same as above jobs in the restaurant industry.

Education

High School Diploma -

Hastings High School
Hastings, MI
05-2001

Skills

  • Beverage preparation
  • Cash handling
  • Inventory management
  • Point of sale operation
  • Event coordination
  • Customer relationship management

Timeline

Bartender/Server

Lakeside Pizza Grill
08.2025 - 08.2026

Bartender/Server

Judd's Bar & Grille
09.2022 - 08.2025

Bartender/Server

Yankee Bill's
07.2021 - 09.2022

Receptionist

Advanced Eyecare Professionals
09.2019 - 01.2022

Bartender/Server

Kloosterman's Sports Tap
06.2015 - 05.2019

High School Diploma -

Hastings High School
Jessica Carns