Administrative Assistant
Ashby Orthodontics
Virginia Beach, VA
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Maintained database of client contact information with accuracy and attention to detail.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Maintained office inventory by assisting with supply orders.
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
- Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable and payable.
- Accurately entered financial transactions into accounting software and ensured that all data was accurate and up-to-date.
- Processed bills by recording invoices received from suppliers or vendors on accounting system database.
- Assisted clients with understanding insurance policies and coverage options by providing detailed explanations.
- Generated monthly reports summarizing progress made towards achieving organizational goals.
- Analyzed insurance claim forms or related documents to review for completeness and accuracy.