Jessica Carranza
Orthopaedic Trauma & Fracture Specialists
San Ysidro
1
Language
13
years of professional experience
Compassionate Certified Medical Assistant with 10+ years of orthopedic and specialty practice experience providing excellent patient care, clinical support, EMR documentation, surgery scheduling, insurance coordination, and phlebotomy.
Work History
Medical Assistant
5 Years 9 Months- Supported front and back office operations in busy orthopedic trauma practice to ensure efficient patient flow.
- Assisted physicians with fracture care, cast/splint application and removal, injections, suture removal, and post-operative care.
- Educated patients on cast care, medications, and recovery instructions.
- Coordinated scheduling of surgeries, imaging, referrals, and follow-up appointments to optimize patient care.
- Scheduled surgeries, imaging, referrals, and follow-up appointments.
- Instructed patients on cast care, medications, and recovery instructions to enhance understanding and compliance.
Medical Assistant
6 Years 8 Months- Managed front and back office operations, assisted physicians with patient care, scheduled appointments, coordinated referrals and authorizations, and interpreted for Spanish-speaking patients to enhance communication.
- Administered patient intake processes, ensuring accurate information collection.
- Assisted healthcare providers in preparing examination rooms and medical equipment.
- Coordinated patient scheduling, optimizing clinic flow and reducing wait times.
Phlebotomy Intern
2 Months- Collected and processed 30–40 specimens daily for laboratory analysis.
- Assisted in collecting blood specimens following established safety protocols and procedures.
- Prepared laboratory samples for testing, ensuring proper labeling and documentation compliance.
- Supported experienced phlebotomists during patient interactions, enhancing communication skills and patient comfort.
Education
Phlebotomy Certificate - Phlebotomy
Medical Assistant Certificate - Medical assistant
Skills
Patient Care
Specimen Collection
Electronic medical records
Appointment Coordination
Insurance Authorizations
Patient Registration
Medical Terminology
Bilingual English/Spanish
HIPAA/OSHA
EPIC
Nextgen
Modmed
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Orthopaedic Trauma & Fracture Specialists
09.2020 - 06.2026Read More
Phlebotomy Intern
MCRD San Diego
09.2015 - 11.2015Read More
Medical Assistant
Synergy Specialist Medical Group
08.2013 - 04.2020Read More
Pima Medical Institute
Medical Assistant Certificate from Medical assistant
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U.S. Colleges of Health & Human Services
Phlebotomy Certificate from Phlebotomy
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