Jessica Carro

I started streaming as a hobby.

As a single mother, I decided this was a great way to make money considering I had no vehicle and no money to afford child care.

I grew to love streaming. I started out on a platform that was intended for dating. This platform is called, MeetMe, formerly known as, MyYearbook. It became a fun and great way to earn just by being myself.

Shortly into this adventure, I was being recruited to other sites with contracts.

Most contracts require a minimum income of coins. Most of these requirements are based off weekly income, which are difficult to obtain in this economy. It's simply unrealistic for a streamer like myself.

The coins are gifted to you by random people. They are just that. "Gifts". I don't expect gifts. So my weekly wasn't consistent.

I started this experience with no expectations. Only hopes, and It worked for a while.

My goals as a streamer is to bring joy, connections and real life. To help people find a way to find joy in the real world.

I see myself going back into this another time when I can afford to do this as a hobby with no expectations other than helping people find self-love. To heal. To be the best version of themselves.

• Cooperated with coworkers to improve customer experience and manage storefront.
• Trained and mentored new employees to maximize team performance.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Count money for the store.
• Count products.
• Order products and food for the store.
• Open and close store.
• Wrote reports.
• Improve customer service and food quality.
• Tracked receipts, employee hours, and inventory movements.
• Exercised composure under pressure and in escalated customer service scenarios.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Excelled in every store position and regularly backed up front-line staff.
• Kept employees operating productively and working on task to meet business and customer needs.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

• Taught new team members correct procedures for all areas of operations.
• Set positive example for team members by providing high-quality, efficient service.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Mentored junior employees to improve performance, food safety, and customer service.
• Maintained current knowledge of all team position requirements.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Trained other employees in customer service, food safety, and performance requirements.

• Completed accurate order entry and data verification.
• Maintained customer-focus by interfacing with order entry for on-time deliveries and resolving problems.
• Operated POS system for quick order entry and credit card accuracy.
• Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
• Retrieved phone calls made by Direct TV salesmen in stores across the country to inform potential customers about packages.

• Stocked shelves to organize aisles in assigned department.
• Assisted other team members to achieve goals.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked well with teammates and accepted coaching from management team.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Operated cash register to ring up final bill and process various forms of payment.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Became familiar with products to answer questions and make suggestions.
• Prepared products following restaurant, health, and safety standards and procedures.
• Collaborated with team members to complete orders.