Jessica Castaneda
Des Plaines,United States
Summary
Attentive and focused healthcare professional offering 600+ hours of hands-on experience in hospital/ simulation environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Unit Secretary
Northwest Community Hospital
03.2022 - Current
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
- Managed incoming calls and directed to appropriate staff.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Medical Assistant
Castle Family Health Centers
09.2014 - 12.2018
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Education
Bachelor of Science - Nursing
Chamberlain College Of Nursing
Addison, IL05.2024
Medical Assistant Certification - Medical Assisting
Boston Reed College
Modesto, CA12.2013
High School Diploma -
Atwater High School
Atwater, CA06.2011
Skills
- Patient data confidentiality
- Patient Monitoring
- Infection control standards
- Direct Patient Care
- Catheter Care
- Task Prioritization
- IV setup
- Vitals monitoring
Certification
- BLS CPR, American Heart Association - Expires 09/2024
Languages
Spanish
Native or Bilingual
Timeline
Unit Secretary
Northwest Community Hospital
03.2022 - Current
Medical Assistant
Castle Family Health Centers
09.2014 - 12.2018
Bachelor of Science - Nursing
Chamberlain College Of Nursing
Medical Assistant Certification - Medical Assisting
Boston Reed College
High School Diploma -
Atwater High School
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