Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Castellanos

Kansas City,KS

Summary

Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences through strong communication and teamwork. Expertise in cash handling and maintaining high-quality standards, consistently contributing to a positive and efficient environment. Adaptable and committed to excellence in fast-paced settings.

Overview

9
9
years of professional experience

Work History

Restaurant Team Member

Sonics Drive In
07.2014 - 06.2019
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Prepared food orders, cooking on grill and operating fry station.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Operated register to process payments and collect cash payment for order totals.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Restaurant Team Member

Taco Bell
09.2010 - 09.2011
  • Assisted in food preparation and presentation, ensuring adherence to quality standards.
  • Delivered excellent customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to meet peak service demands during busy shifts.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Followed safety and sanitation protocols to uphold health regulations consistently.
  • Supported inventory management by restocking supplies and checking product freshness regularly.
  • Adapted quickly to new tasks and responsibilities in a fast-paced restaurant setting.

Education

GED -

Kansas City Kansas Community College
Kansas City, KS

High School

Pittsburg High School
Pittsburg, KS

Skills

  • Strong teamwork
  • Customer communication
  • Cash handling expertise
  • Verbal and written communication
  • Guest experiences
  • Strong work ethic
  • Exceptional customer service
  • Critical thinking

Timeline

Restaurant Team Member

Sonics Drive In
07.2014 - 06.2019

Restaurant Team Member

Taco Bell
09.2010 - 09.2011

GED -

Kansas City Kansas Community College

High School

Pittsburg High School

Similar Profiles

CREATE PROFILE