Jessica Castro
Denver,CO
Summary
Proven leader and effective communicator, adept in conflict resolution and multi-tasking. Excelled at Amazon by enhancing inventory accuracy and customer satisfaction. Demonstrated strong customer service and leadership, significantly improving team efficiency. Skilled in using technology for inventory management.
Overview
4
4
years of professional experience
Work History
Picker Packer
Amazon
Northglenn, CO
12.2023 - Current
- Selecting items from inventory.
- Packaging items for shipment.
- Ensuring quality and maintaining accurate inventory records.
- Attention to detail, physical stamina, time management skills, basic math abilities, and effective communication are crucial for success in this role.
- Pickers and packers typically work in warehouses, filling orders by selecting and inspecting merchandise and preparing it for shipment.
Order Selector
Windigo Logistics
Commerce City, CO
08.2022 - 12.2023
- Used a computer system, a scanner, or product labels to find the right products and quantities.
- Sorts, labels, and stacks merchandise on shelves or pallets, and operates a pallet jack or other equipment to move pallets to the loading dock.
Customer Service Cashier
Home Depot
Denver, CO
05.2021 - 07.2022
- Sold products to customers during routine service calls, using strong cross-selling abilities.
- Resolved issues based on thorough investigations of concerns.
- Avoided revenue losses with diligent attention to customers' needs and complaints.
Education
High School Diploma -
Hidden Lake
Denver, CO05-2021
Skills
- Customer service
- Multi-Tasking
- Leadership
- Written and Verbal Communication
- Team work
- Coachable
- Conflict Resolution
Timeline
Picker Packer
Amazon
12.2023 - Current
Order Selector
Windigo Logistics
08.2022 - 12.2023
Customer Service Cashier
Home Depot
05.2021 - 07.2022
High School Diploma -
Hidden Lake