Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jessica castro

Jessica castro

Sacramento,USA

Summary

Medical Assistant with experience in delivering compassionate patient care and executing precise clinical procedures. Demonstrates exceptional attention to detail and teamwork in maintaining comprehensive healthcare documentation and optimizing patient scheduling. Committed to enhancing patient outcomes through effective collaboration and advanced clinical skills. Hardworking employee enthusiastic about learning a new field inside and out. Pursue opportunities to learn new skills and contribute to patient care. Offer strong administrative, relationship-building, and problem-solving skills. Striving to make a positive difference in the medical field. Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

NMCI Medical Clinic
01.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Perform precise clinical procedures and tests, adhering to safety protocols. Coordinate patient flow, assisting physicians to maintain clinic efficiency.
  • Provide compassionate patient care, ensuring accurate records and effective collaboration.
  • Monitor patient progress, contributing to comprehensive healthcare documentation.
  • Streamline administrative processes, enhancing patient scheduling and care delivery.
  • Manage inventory of medical supplies and equipment, ensuring optimal stock levels and compliance with healthcare regulations.
  • Foster interdepartmental communication to expedite lab results and specialist referrals, improving patient care coordination.
  • Develop and maintain systematic approach to patient documentation, streamlining clinic workflow and reducing processing time.
  • Implement advanced clinical procedures while maintaining detailed electronic health records, ensuring seamless integration with hospital systems and optimal patient care delivery.
  • Guide patients through treatment plans and post-procedure care protocols, strengthening adherence rates and fostering trust-based relationships.

Crew Member Team Leader

Wendys Restaurant
07.2022 - 02.2025
  • Greet customers, answer questions, provide excellent customer service.
  • Prepare food, retrieve raw food stock, and stage customers.
  • Keep the restaurant clean and well-stocked, maintain orderly eating and serving areas.
  • Work well with others, participate in team meetings, and help team members and customers.
  • Follow all company policies, procedures, and food safety regulations. Use a headset to take orders, and use general restaurant equipment like a warmer, fryer, slicer, and grill.
  • Familiarity with point-of-sale systems. Orchestrated seamless customer service operations while maintaining food safety standards and operating specialized equipment in a fast-paced environment
  • Fostered positive team dynamics through active participation in crew meetings and consistent support of colleagues during peak service hours
  • Enhanced customer satisfaction through attentive service, precise order handling, and maintaining immaculate dining and service areas
  • Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.

Education

Medical Assistant -

Uei College-Gardena
Sacramento, CA
12.2024

Phlebotomy -

Phlebotomy Training Specialists
10-2024

Basic Life Support (CPR) -

American Heart Association
08-2024

Health Science -

California State University-Sacramento
Sacramento, CA
05.2024

Biology -

Sacramento City College
Sacramento, CA
05-2023

High School Diploma -

West Campus Highschool
5022 58th St, Sacramento, CA 95820
05-2023

Skills

  • Patient Care
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology
  • Bilingual (Spanish)
  • Vital sign monitoring
  • EMR / EHR
  • Staff scheduling
  • Clinical documentation
  • Phlebotomy
  • Procedure assistance
  • CPR
  • Immunization administration
  • Patient assessments
  • Medical procedures
  • Medical office administration
  • Specimens collection and processing
  • Patient flow management

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
  • Basic Life Support Certification (BLS)
  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

NMCI Medical Clinic
01.2025 - Current

Crew Member Team Leader

Wendys Restaurant
07.2022 - 02.2025

Medical Assistant -

Uei College-Gardena

Health Science -

California State University-Sacramento

Phlebotomy -

Phlebotomy Training Specialists

Basic Life Support (CPR) -

American Heart Association

Biology -

Sacramento City College

High School Diploma -

West Campus Highschool

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Jessica castro