Jessica Ceballos
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
2
2
years of professional experience
Work History
Student Ambassador
American Musical and Dramatic Academy
2022.05 - 2022.10
- Gained valuable public speaking experience through regular presentations to diverse audiences about benefits of attending the university.
- Facilitated student enrollment by providing accurate and timely information.
- Developed and managed marketing materials for student recruitment.
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
It/av assistant
American Musical and Dramatic Academy
2021.11 - 2022.05
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Increased customer service success rates by quickly resolving issues.
Internship
Círculo Líder
2021.04 - 2021.06
- Contributed to positive team environment by collaborating with fellow interns on group projects and presentations.
- Assisted in design process for promotional materials which contributed to raising brand awareness among target audiences.
- Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Interacted with customers by phone, email, or in-person to provide information.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
- Provided exceptional customer service by promptly addressing inquiries, ensuring high level of satisfaction among clientele.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Bachelor of Arts - Musical Theatre
The New School
New York, NY10.2025
Cetrtificate - Musical Theater
American Musical And Dramatic Academy - New York
New York, NY10.2022
Skills
- Customer service
- Communication skills
- Time management
- Fast learner
- Computer skills
- Adaptability
- Public speaking
- Critical thinking
- Decision-making
- Resourcefulness
- Self-motivation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
volunteer experience
- Broadway Flea Market, New York, NY, Volunteer, 10/2022, 10/2021, Team work to organize materials, move furniture & set-up for the big event.
- Mi gusto es…, Toluca, Edo. Mexico, Work service, 02/2020, As part of the community service for the high school, we worked in restaurants, and I worked as a bartender, hostess and food runner.
Timeline
Student Ambassador
American Musical and Dramatic Academy
2022.05 - 2022.10
It/av assistant
American Musical and Dramatic Academy
2021.11 - 2022.05
Internship
Círculo Líder
2021.04 - 2021.06
Bachelor of Arts - Musical Theatre
The New School
Cetrtificate - Musical Theater
American Musical And Dramatic Academy - New York
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