Summary
Overview
Work History
Education
Skills
Skills Qualifications - Certifications
Accomplishments
Certification
Timeline
Generic

Jessica Charbonier

Voorhees,NJ

Summary

Results-driven hospitality professional aspiring to excel as a key figure in sourcing, wholesale, retail, and operational facets of the industry. Committed to fostering company growth through continuous contributions and a proactive approach to professional development. Equipped with a Bachelor's in Hospitality Management, ServSafe certifications, and a proven track record in leadership, quality assurance, and customer service. Passionate about leveraging expertise to drive organizational success and exceed industry standards.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Inventory Control and Quality Assurance Team Member

Target Corporation
Logan, NJ
12.2023 - Current
  • Six-Sigma/Lean Thinking/Quality Management/Continuous Improvement/Process Engineering experience
  • Demonstrates the ability to communicate clearly and effectively to a variety of audiences; strong reasoning, and organizational skills
  • Demonstrates strong analytical, operational research, root cause, and problem-solving skills
  • Demonstrate knowledge in Manhattan inventory system.

Sports Media Intern

Pro Sports Fans App
Philadelphia, PA
09.2023 - 12.2023
  • Communicating with other interns and app users through PSF App
  • Website content management with 2 articles weekly through Squarespace
  • Running and hosting Bi-Weekly podcast on Philadelphia Flyers.

Problem Solver Team Member

Target Corporation
Logan, NJ
06.2022 - 11.2023
  • Demonstrated problem-solving skills by solving inventory issues
  • Utilized extensive knowledge of Apollo and OLE WMS operating systems
  • Up adjusting and down adjusting inventory in the warehouse
  • Supported team members and their process
  • Communicated and partnered with Problem Solvers and Inbound Operations Manager
  • Managed at least 10 team members daily in one area for training assignments and task management.

Warehouse Worker

Target Corporation
Logan, NJ
10.2021 - 05.2022
  • Communicating with all members of the warehouse team to make sure work is completed most efficiently
  • Consistent execution of all systems, standards, and processes.

Full time Cake Decorator

Shoprite Supermarket
Marlton, NJ
04.2020 - 09.2021
  • Followed food safety and sanitation procedures
  • Decorated custom cakes, utilizing professional techniques
  • Communicated and worked well with all employees
  • Consulted with customers for cake design requests, demonstrating effective communication skills.

Lead Overnight Pastry Team Member

Liscio’s Italian Bakery Warehouse
Glassboro, NJ
04.2018 - 02.2019
  • Packed pastries for at least 15 wholesale customers and at least 50 retail customers, efficiently and correctly
  • Assisted with decorating cakes for wholesale
  • Following food safety and sanitation procedures
  • Received retail orders, assessed inventory levels, and expedited orders.
  • Built and maintained working relationships with peers and upper management.

Lead Expediter

Powerback Rehabilitation
Voorhees, NJ
06.2017 - 05.2018
  • Utilized knowledge of different patient diets to create menu plans
  • Provided exceptional customer service to patients and their families
  • Organized trays efficiently and orderly for servers
  • Expedited food onto at least 100 patient trays a shift, and directed at least 5 dietary employees on which tray goes to which patient.

Food and Beverage College Intern

The Walt Disney Company
Orlando, FL
09.2015 - 01.2016
  • Cultivating and maintaining guest relations through a dynamic floor presence
  • Practiced cleanliness and sanitation
  • Rotated through different positions: busser, prep cook, cashier, porter, and food runner
  • Suggested products to sell to guests.

Education

Sports Media Intern -

Pro Sports Fans App
12.2023

Food and Beverage College Intern -

The Walt Disney Company
01.2016

Bachelor’s in Hospitality Management -

Johnson & Wales University

Associates of Science, Culinary Arts -

Rowan College at Burlington County

Skills

  • Team Collaboration
  • Detail Oriented
  • Materials Inspection
  • Documentation and Reporting
  • Performance Monitoring
  • Issue Resolution
  • Quality Assurance
  • Project Management

Skills Qualifications - Certifications

  • ServSafe Certifications, 01/14/26, 6104427
  • Allergens Certification, 01/23/26, 6119744
  • Alcohol Certification, 02/10/26, 23248691
  • McGraw Hill Excel Yellow Belt Certification, 05/01/22

Accomplishments

  • Graduated Summa Cum Laude (The Highest Honor) from Johnson and Wales University

Certification

· Allergens Certification Exp 1/14/26 Certificate ID 6104427

· Food Handler’s Certification Exp 1/23/26 Certificate ID 6119744

· Alcohol Certification Exp 2/10/2026 Certificate ID 23248691

· McGraw Hill Excel Yellow Belt Certification, certified May of 2022

Timeline

Inventory Control and Quality Assurance Team Member

Target Corporation
12.2023 - Current

Sports Media Intern

Pro Sports Fans App
09.2023 - 12.2023

Problem Solver Team Member

Target Corporation
06.2022 - 11.2023

Warehouse Worker

Target Corporation
10.2021 - 05.2022

Full time Cake Decorator

Shoprite Supermarket
04.2020 - 09.2021

Lead Overnight Pastry Team Member

Liscio’s Italian Bakery Warehouse
04.2018 - 02.2019

Lead Expediter

Powerback Rehabilitation
06.2017 - 05.2018

Food and Beverage College Intern

The Walt Disney Company
09.2015 - 01.2016

Sports Media Intern -

Pro Sports Fans App

Food and Beverage College Intern -

The Walt Disney Company

Bachelor’s in Hospitality Management -

Johnson & Wales University

Associates of Science, Culinary Arts -

Rowan College at Burlington County

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Jessica Charbonier