Summary
Overview
Work History
Education
Certification
Timeline
Bartender
Jessica Chitty Stroder

Jessica Chitty Stroder

Livingston,Texas

Summary

I design the quilts and sew them and make the quilts from start to finish.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Head Quilter

Jessicas quilting designs
Livingston, TX
02.2022 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new opportunities.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Planned and completed group projects, working smoothly with others.

Sales

Senegence
Livingston, Texas
03.2018 - Current
  • Developed trusting relationships with customers by making personal connections.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Used technology resources to assist customers in locating and selecting items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Increased purchase amounts by cross-selling with similar products.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained records related to sales for store management.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.

Head Waiter Trainer

Cotton Patch Cafe
Corsicana, TX
03.2010 - 11.2012
  • Maintained a comprehensive library of reference materials such as textbooks, videos, manuals for use during training sessions.
  • Created and utilized lesson plans and teaching materials to enhance classes.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Explained goals and expectations required of trainees.
  • Ensured compliance with federal and state regulations related to safety and health standards in the workplace.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Supervised, evaluated or referred instructors to skill development classes.
  • Coordinated recruitment and placement of training program participants.
  • Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
  • Scheduled classes based on availability of classrooms, equipment or instructors.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Filled condiments and napkin containers during slack periods.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Trained new employees to perform duties.
  • Supervised busboys to ensure proper cleaning of tables between guests.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
  • Responded to ad hoc cleaning duties at end of shift.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Consistently monitored dining room ambiance including music levels, lighting, decorations.
  • Stocked service areas with supplies during slow periods.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Verified that all dishes served met quality standards established by the restaurant's management team.
  • Provided assistance in resolving customer complaints in a professional manner.
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
  • Informed customers of daily specials and signature menu items.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Adhered to cash handling policies when accepting payments from customers.
  • Verified that all items ordered were delivered correctly to each table.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Enforced health and safety regulations in the restaurant dining area.
  • Set up tables in between patrons to reduce wait times.
  • Monitored wait staff performance and provided feedback when necessary.

Education

Associate of Science - Early Childhood Education

Jacksonville College
Jacksonville, TX
12-2005

Certification

  • TABC certification
  • Food handles program
  • Texas school of bartenders
  • Bar owner IAP career College
  • Bar Smarts basic course

Timeline

Head Quilter

Jessicas quilting designs
02.2022 - Current

Sales

Senegence
03.2018 - Current

Head Waiter Trainer

Cotton Patch Cafe
03.2010 - 11.2012

Associate of Science - Early Childhood Education

Jacksonville College

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Jessica Chitty Stroder