Jessica Chow
Honolulu
Summary
Experienced with financial reporting and analysis, ensuring accuracy and compliance in all transactions. Utilizes strong analytical skills to identify discrepancies and implement solutions. Knowledge of accounting software and principles enhances efficiency and accuracy in financial operations.
Overview
10
10
years of professional experience
Work History
Accountant
Hawaiiana Management Company
07.2024 - Current
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Input financial data and produced reports using [Software].
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
Teller
American Savings Bank
09.2023 - 05.2024
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Cross-sold credit cards, loans and other bank products.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Server
Sumo Ramen
01.2023 - 07.2023
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Served food and beverages promptly with focused attention to customer needs.
SERVER
ANYTIME CAFE
06.2015 - 03.2021
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
BBA - Finance
University of Hawaii At Manoa
Honolulu, HI05.2021
High School Diploma - undefined
President William Mckinley High School
Honolulu, HI05.2016
Skills
- Reliable and Responsible
- Product Promotion
- Payment Processing
- Bank reconciliation
- Accounting and bookkeeping
- Financial statements
- General ledger entries
- Customer service
- Problem resolution
- Microsoft Excel
Languages
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
Timeline
Accountant
Hawaiiana Management Company
07.2024 - Current
Teller
American Savings Bank
09.2023 - 05.2024
Server
Sumo Ramen
01.2023 - 07.2023
SERVER
ANYTIME CAFE
06.2015 - 03.2021
High School Diploma - undefined
President William Mckinley High School
BBA - Finance
University of Hawaii At Manoa
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