Jessica Christiansen
Hollywood,FL
Overview
10
10
years of professional experience
Work History
Property Manager
NEWMARK
Boston, MA
02.2024 - 07.2025
- Directed management of daily operations for property located in Boston, MA, ensuring optimal functionality across 750,000 square feet of office, life science, and food hall/event areas.
- Supervised all aspects of property operations, including effective vendor management and timely maintenance coordination.
- Achieved high tenant satisfaction by effectively managing inquiries and resolving issues.
- Achieved operational efficiency by conducting weekly meetings with building ownership to align on strategic objectives. Strengthened relationships with building ownership's main point of contact to facilitate smoother operations.
- Oversaw the creation of comprehensive monthly financial reporting packages, including accounts receivable and accounts payable. Led the annual budgeting process and managed CAM and retail expense reconciliations and estimates to ensure accuracy and compliance.
- Oversaw progress of construction and maintenance projects, facilitating communication of updates, delays, and schedule modifications to stakeholders. Managed tenant build-outs for life science facilities, office space and a Vivarium.
- Executed event management strategies for tenant and external gatherings, ensuring seamless operations in food hall and conference center. Collaborated with building ownership to establish an efficient external events approval process, enhancing operational workflow.
- Directed a multidisciplinary team, including assistant property manager, engineers, cleaning and security personnel, and food hall manager, to ensure seamless property management.
Property Manager
NEWMARK
Wellesley, MA
07.2022 - 01.2024
- Manage and assist in overseeing daily operations of a 4 building suburban office campus property located in Wellesley, MA totaling approximately 375,058 square feet.
- Managed tenant relations, addressing inquiries and resolving issues efficiently.
- Conducted weekly operational meetings with building ownership to align on strategic objectives and operational efficiency.
- Delivered accurate monthly financial reporting packages for accounts receivable and accounts payable. Achieved effective yearly budget development and precise CAM and retail expense reconciliations and estimates.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes. Including a renovation of the Fitness Center, Cafe and rebranding of the campus.
- Mentored junior staff, providing guidance on property management best practices and workflows.
Assistant Property Manager
MRP Realty
Washington, DC
02.2021 - 06.2022
- Manage and assist in overseeing daily operations of one property located in Washington, DC totaling approximately 400,000 square feet of combined office and retail space, including a Food Hall.
- Delivered accurate monthly financial reporting packages for accounts receivable and accounts payable. Achieved effective yearly budget development and precise CAM and retail expense reconciliations and estimates.
- Coordinated property management operations to enhance tenant satisfaction and retention.
Property Assistant
MRP Realty
Washington, DC
11.2018 - 01.2021
- Assist in overseeing daily operations of two properties located in Washington, DC totaling approximately 346,000 square feet combined office space, including one cafe.
- Assisted in the completion of two renovation projects and was responsible for responding to tenant construction-related complaints and working to resolve issues with the tenant and contractors and financial tracking
- Aid and coordination of the roll-out of Heyday, a new elevated property management service platform created by MRP Realty.
Tenant Services Coordinator
Lincoln Property Company
Washington, DC
05.2018 - 10.2018
- Provided assistance on six properties in Washington, DC totaling approximately 1.45 million square feet combined office and retail space.
Corporate Concierge
Charm City Concierge
Washington, DC
12.2017 - 05.2018
Marketing and Public Relations Administrator
ArchitecturePlus International, Inc., api(+)
Tampa, FL
09.2015 - 10.2017
Education
Bachelor of Advertising and Public Relations -
University of Tampa
Tampa, Florida05-2015
Skills
- Proficient in MRI, AvidXchange, Yardi and Kardin
- Customer Service Oriented
- Event Planning
- Proficient in lease language
- Administrative Assistance
- Adaptability
- Organized
- Strong oral and written communication
- Problem-solving
Timeline
Property Manager
NEWMARK
02.2024 - 07.2025
Property Manager
NEWMARK
07.2022 - 01.2024
Assistant Property Manager
MRP Realty
02.2021 - 06.2022
Property Assistant
MRP Realty
11.2018 - 01.2021
Tenant Services Coordinator
Lincoln Property Company
05.2018 - 10.2018
Corporate Concierge
Charm City Concierge
12.2017 - 05.2018
Marketing and Public Relations Administrator
ArchitecturePlus International, Inc., api(+)
09.2015 - 10.2017
Bachelor of Advertising and Public Relations -
University of Tampa