Jessica Chung
Los Angeles,CA
Summary
Accomplished business communication trainer with ten years' progressive experience, enhancing content delivery and seamless cooperation at all levels within an organization as well as with partners and clients. Expert in business writing and fostering teamwork, I’ve developed effective training resources and utilized multimedia strategies to significantly improve business communication proficiency for c-suite executives and other professionals in various fields.
Overview
11
11
years of professional experience
Work History
Senior Business Communications Trainer
GLS Sprachenzentrum
09.2017 - Current
- Planned, scheduled, and conducted online and in-person training sessions to enhance business communication proficiency
- Achieved around 75% contract renewal through quality training and service delivery
- Analyzed and evaluated training effectiveness and program outcomes
- Developed job-specific competencies and performance standards
Business & Intercultural Communications Trainer
Kern Ag
02.2014 - 09.2023
- Organized and led comprehensive training for technical English and intercultural cooperation to support C-level executives, departmental directors, and firm partners.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Average contract duration for corporate clients lasted 1-2 years with 90% renewal.
Didactic Material Creator
Myes Italia
12.2014 - 09.2015
- Developed and generated impactful learning content and resources
- Coordinated with project team to brainstorm, refine content themes.
- Managed project schedule with draft deadlines, setting goals, delivery date for around 50 customized lesson plans.
Education
CELTA -
International Graduate School of English, Cambridge University Press & Assessment
Seoul, Korea01.2009
Bachelor of Arts, Organizational Communication, Group Communication Process - CommunicationArt History
University of California At Davis
Davis, CA01.2002
Skills
- Strong written and verbal communication skills
- Ability and confidence to interact at all levels within organization in a professional manner
- Strong critical thinking and decision making ability
- Great organizational skills and time management
- Capable of operating autonomously in a fast-paced environment
- Google Suite, MS Office, Zoom, Python
- Communication training provider for banks, ecommerce, and fintechs
Series 3
licensed through NFA to trade commodity futures and options
Volunteer Experience
KYCC Youth Services, Volunteer, grassroots campaigning
Languages
korean
Native or Bilingual
German
Professional Working
Italian
Professional Working
Spanish
Limited Working
Software
Google Workspace
Microsoft Office Suite
Zoom
Padlet
Moodle
Asana
Dropbox
Jupyter Notebook
Timeline
Senior Business Communications Trainer
GLS Sprachenzentrum
09.2017 - Current
Didactic Material Creator
Myes Italia
12.2014 - 09.2015
Business & Intercultural Communications Trainer
Kern Ag
02.2014 - 09.2023
CELTA -
International Graduate School of English, Cambridge University Press & Assessment
Bachelor of Arts, Organizational Communication, Group Communication Process - CommunicationArt History
University of California At Davis
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