Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Clerjeune

Orlando,FL

Summary

A hardworking and energetic college student working towards a BS in Media Communication. Intending to use the skills and strategies to fulfill this position at this company.

Overview

3
3
years of professional experience

Work History

Receptionist/Legal Assistant

Norden Leacox Accident and injury
08.2022 - Current
  • Corresponded daily with clients, insurance adjusters, doctors and opposing counsel.
  • Carried out general administrative duties such as answering multi-line phones and organizing office supplies.
  • Correspond with hospitals and medical offices regarding mutual clients treatment.
  • Routinely assisted accounting manager with a variety of accounting activities such as preparing checks to pay bills, gathering expense reports and ensuring all invoices are paid promptly.
  • Translated for mediation and intro calls from Haitian Creole to English for client to understand the personal injury process.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.

Receptionist/Legal Assistant

Chidolue Law Firm
06.2021 - 08.2022
  • Handle emotional clients who called wanting to seek immigration help and asylum.
  • Scheduled consultations for potential clients with the attorney.
  • Prepared immigration packets and signature pages for attorney review before mailing to USCIS.
  • Oversaw and monitored status of cases through computerized case management and billing system and processed case tracking data.
  • Translated documents from Haitian Creole to English for client and interpreted verbal communications to enable client to understand immigration process.
  • Created social media strategies to increase sales and brand awareness across multiple platforms about 25%.
  • Proficient in VAWA, Marriage Based Green Cards, K1 Visa and TPS.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Receptionist

Strive at Fern Park
09.2020 - 06.2021
  • Ability to learn case management programs and use multiple at a time
  • Greeted guest, took messages and managed calendar
  • Demonstrated team leadership skills by organizing document and creating schedules so therefore all staff has clarity.
  • Enhanced residents'' quality of life by providing compassionate and attentive care in daily tasks.
  • Facilitated group activities that encouraged social interaction among residents, fostering lasting friendships and community bonds.
  • Maintained clear communication with family members regarding the well-being and progress of their loved ones.
  • Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

SOCIAL MEDIA MARKETING INTERN

PLUGD
09.2020 - 09.2020
  • Learned and used marketing strategies to help clients fulfill goal
  • Running a day to day management
  • Engaging with people to invest in companies and organizations.
  • Assisted in the planning and execution of successful product launch events.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Coordinated with graphic designers to produce visually appealing advertising materials for print and digital media.

Education

Associate of Arts - Media Communications

VALENCIA COLLEGE
Orlando, FL
01.2026

HIGH SCHOOL DIPLOMA -

SANTALUCE COMMUNITY HIGH SCHOOL
Lantana, FL
01.2019

Skills

  • Time management
  • Exceptional written and oral communication skills
  • Proficient in Microsoft, PowerPoint, and Excel
  • Fluent in Creole
  • Great with social media platforms such as Facebook, TikTok and Instagram
  • Can implement and come up with unique ideas
  • Proficient in Esignature software
  • Proficient with scheduling software
  • Proficient in AdobePro and packet preparation
  • Proficient with case management platforms

Timeline

Receptionist/Legal Assistant

Norden Leacox Accident and injury
08.2022 - Current

Receptionist/Legal Assistant

Chidolue Law Firm
06.2021 - 08.2022

Receptionist

Strive at Fern Park
09.2020 - 06.2021

SOCIAL MEDIA MARKETING INTERN

PLUGD
09.2020 - 09.2020

Associate of Arts - Media Communications

VALENCIA COLLEGE

HIGH SCHOOL DIPLOMA -

SANTALUCE COMMUNITY HIGH SCHOOL

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Jessica Clerjeune