Jessica Clevenger
Knoxville,TN
Summary
Dedicated professional with a strong work ethic and proven reliability, previously at Park Hill School District. Skilled in cleaning and sanitizing while fostering teamwork and enhancing customer satisfaction. Recognized for effective problem-solving and maintaining high standards of health and safety compliance, contributing to a positive environment for all. Making clients and/or parents welcome and safe, ensuring a good and safe experience for all who entered our doors. Working with other people to ensure they had everything they needed to work safely and efficiently. I love maintaining client relationships and solving problems.
Overview
7
7
years of professional experience
Work History
Custodian
Park Hill School District
11.2023 - 03.2025
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Supported event setup and tear-down, contributing to successful school functions.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Enhanced building safety by conducting regular security checks and reporting potential hazards.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
Manager
Emerald Dog Spa
04.2022 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bather
Leash Life
09.2018 - 12.2020
- Collaborated with groomers to prepare animals for additional services such as haircuts or nail trims, increasing overall salon efficiency.
- Provided a welcoming and comfortable environment for both pets and their owners, helping to build trust and customer satisfaction.
- Improved customer satisfaction by providing efficient and thorough bathing services for pets.
- Supported team members by effectively managing time and prioritizing tasks during busy periods.
- Educated pet owners on proper at-home grooming techniques, promoting better animal care between appointments.
Education
Diploma - General Studies
Excelsior Springs High School
Excelsior Springs, MO05.2011
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
- Time management
- Team collaboration
- Customer service-focused
- Employee training
- Client communication
- Policy and procedure enforcement
- Crew supervision
- Timely paperwork completion
- Event support
- Multitasking and organization
- Reliability and punctuality
- Health and safety compliance
- Verbal and written collaboration
- Strong work ethic
- Productivity and time management
- Adaptable and flexible
- Communication and interpersonal skills
- Decision-making
- Checklists and recordkeeping
- Basic mathematics
Timeline
Custodian
Park Hill School District
11.2023 - 03.2025
Manager
Emerald Dog Spa
04.2022 - 10.2023
Bather
Leash Life
09.2018 - 12.2020
Diploma - General Studies
Excelsior Springs High School
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