Jessica Clore
Lehigh Acres,FL
Summary
Accomplished professional with over 20 years of experience working with animals and four years of experience creating a business from the ground up. Solid understanding of animal care practices, grooming, handling, and nutrition needs with a passion for animal welfare. An all around highly motivated, goal driven, and animal-loving business women.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Animal Control Officer
Lee County Domestic Animal Services
05.2023 - Current
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
- Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
- Investigated and gathered information regarding animal-related complaints.
- Decreased the number of repeat offenses by providing guidance to pet owners on proper care and legal requirements.
- Participated in ongoing professional development opportunities to stay current with industry best practices and enhance overall job performance.
- Demonstrated strong leadership qualities when coordinating responses during critical incidents.
Sales Assistant/Customer Service Representative
Altitude Exotics
02.2022 - 02.2023
- Help customers with their general problems.
- Provide support and assistance to customers who have problems with the service.
- I'm in charge of after-sale services.
- Am responsible for accurately describing products to customers and explaining all aspects of product care
- Created social media marketing content such as blogs, promotional materials, and advertisements.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Housed and cared for different species of reptiles. Making sure to routinely check for signs of illness as well as keep enclosures clean with fresh food and water available 24/7.
- Made travel arrangements (booked flights, Ubers, hotel rooms, etc.)
- Miscellaneous personal assistant duties including retrieving food, setting up sales booths at large events, making dinner reservations, setting reminders, being responsible with large amounts of cash, etc.
Owner/ Operator/Manager
JMC Equestrian Center
01.2018 - 10.2022
- Bought and sold competition horses for clients
- Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
- Responsible for the care and well being of up to 25 horses a month including, but not limited to feeding, watering, mucking stalls, scrubbing water buckets, grooming, exercising multiple horses, hand-walking injured horses, turning horses in/out of their paddocks, etc.
- Provided minor daily medical care to scrapes and various ailments and provided daily medications to horses with chronic issues.
- Researched and sourced new diets for horses with specific dietary needs.
- Took monthly inventory of each individual horses supplies including feed, hay, shavings, supplements, and medications.
- Responsible for keeping track of supplies and placing orders when stock is low.
- Organized large weekly shipments of feed, hay, and shavings into a storage container by hand.
- Collected payment information from clients and ensuring they pay their monthly board payment.
- Sourced new clients by making connections in the industry.
- Managed and collected payments from my trainers and ensured their lesson programs ran smoothly.
- Hearing client complaints and working diligently to fix the issue.
- Organized large show team consisting of clients and their horses for out of town competitions including registration of all competitors, transport for the horses, organization of feed, supplements, and medications, etc.
- Taught riding lessons for children and adults beginner - advanced levels.
- On-site training was provided by me for up to 10 employees.
- Used Quickbooks to prepare monthly bank account reconciliations and take corrective action when there were any discrepancies
- Completed owner paperwork and gathered all necessary information, such as possible allergies, aggressive behavior, preferred food type, and contact information for the owner.
- Ensured all liability forms were signed, accurate, and up to date
Inventory Control Assistant
Coca-Cola Beverages Florida
02.2020 - 02.2022
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate.
- Sorted and delivered materials to different work areas and staff.
- Internal teams and customers benefited from my expertise in inventory management and current stock levels, which improved accuracy and product availability.
- Used strapping and bracing techniques combined with proper balancing to keep the load from shifting.
- Used forklift to load large coolers and vending machines into a trailer.
- Learned codes for data entry across multiple warehouses
Farm Hand
Greystone Equestrian Center
06.2017 - 02.2018
- Cleaned stalls, pens and equipment thoroughly to promote animal health
- Examined animals to detect illnesses, injuries or disease, as well as monitor both anticipated and undesirable physical changes.
- Fed grain, special supplements, hay, and water to 10+ high-end competition horses
- Used ATV and drag to grade the riding arena to perfection so it was safe for the equine and human athletes to train for competition.
Education
High School Diploma -
Florida Southwestern Collegiate High School
Fort Myers, FL2019
Associate Degree -
Florida SouthWestern State College
Fort Myers, FL2019
Skills
- Enforcing county ordinances
- Educating the community
- Animal care/ cleaning and sanitizing animal housing (dogs, horses, farm animals, and reptiles)
- Issue resolution in high stress situations
- Safely handling aggressive animals
- Coaching and Mentoring
- Complaint resolution
- Teamwork and Collaboration
- Operations and Staff Management
Certification
- Animal Control Officer
- Florida Professionally Mandated Reporter
- Notary Public
- Euthanasia of Animals
- Forklift Certification, Coca-Cola Beverages FL- 2020-2022
- First Aid/CPR certification, 2020-2022
Timeline
Animal Control Officer
Lee County Domestic Animal Services
05.2023 - Current
Sales Assistant/Customer Service Representative
Altitude Exotics
02.2022 - 02.2023
Inventory Control Assistant
Coca-Cola Beverages Florida
02.2020 - 02.2022
Owner/ Operator/Manager
JMC Equestrian Center
01.2018 - 10.2022
Farm Hand
Greystone Equestrian Center
06.2017 - 02.2018
High School Diploma -
Florida Southwestern Collegiate High School
Associate Degree -
Florida SouthWestern State College