Rachel Toone

• Enforced local animal ordinances and regulations to promote community safety and compliance.
• Rescued injured or distressed animals, providing immediate care and coordinating with veterinary services.
• Investigated reports of animal cruelty, documenting findings and preparing case files for legal actions.
• Conducted public education programs regarding responsible pet ownership and animal welfare initiatives.
• Mentored junior officers on best practices in animal handling and crisis management techniques.
• Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
• Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
• Enforced local and state animal control laws to ensure public safety and welfare.
• Conducted investigations into reports of animal cruelty, neglect, and nuisance complaints.
• Mentored junior officers in best practices for humane animal capture and handling techniques.
• Collaborated with law enforcement agencies to address dangerous or aggressive animal incidents effectively.
• Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
• Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
• Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
• Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
• Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
• Unloaded and impounded animals received from animal control and public.
• Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
• Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
• Implemented trap, neuter and release programs to manage local feral cat population.
• Demonstrated adaptability in addressing unique challenges related to specific animal species or situations, applying problem-solving skills to reach successful resolutions.
• Assisted with evidence burns.
• Responded to loose livestock calls, while maintaining public safety.
• Collaborated with Code Enforcement of various cities.

My main duty is to assist patients with their optical needs and assisting the optometrist.

• Scheduling appointments
• Researching insurance benefits
• Maintaining/cleaning inventory and office
• Selling and pricing eyewear
• Assisting patients in choosing appropriate treatment plans
• Eyewear adjustments and contact fittings

I was responsible for assisting customers in finding items they wished to purchase, whether in the store, other stores, or online.

• Customer service and phone class
• Restocking the sales floor
• Filling online orders and promote product