Jessica Coaxum
T-Mobile
Summerville,SC
1
Language
1
Certification
14
years of professional experience
- I am a Motivated and adaptable sales professional, with a strong background in objection handling and collaborative team performance. I have achieved significant sales growth through effective negotiation and customer engagement strategies, ready to contribute to business success.
Work History
Sales Agent
4 Years 7 Months- Educated customers on product features, benefits, and promotions to drive sales.
- Collaborated with team members to achieve sales targets and improve store performance.
- Negotiated contracts and pricing with clients, ensuring alignment with company profitability goals.
- Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions.
Lead Sales Key Holder
4 Years 5 Months- Led team in achieving sales targets through effective communication and customer engagement strategies.
- Implemented visual merchandising standards to enhance store presentation and drive customer interest.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Oversaw inventory management processes to ensure product availability and minimize shrinkage.
- Enhanced customer loyalty programs by providing personalized service, resulting in increased repeat business.
Intern for the Emergency Management Department
5 Years 2 Months- Assisted in compiling data for community development projects and reports.
- Supported event coordination for local government initiatives and public engagement activities.
- Collaborated with teams to streamline office processes and improve workflow efficiency.
- Conducted research on best practices for municipal operations and service delivery improvement.
Education
No Degree - Cyber Security
- 3.3 GPA3
- Extracurricular Activities: I have played Soccer, Tennis and Basketball year round. I am an expert at team work, and have proven ability to deliver strong results in fast‑paced, high‑pressure environments.
Skills
Sales strategies
Objection handling
Sales coaching
Sales forecasting
Stress management
Sales training
Resilience under pressure
Building rapport
Brand awareness
Technical support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved National Awards and Recognition in Sales .
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
- Ranked #2 in East Region for 2025.
- Ranked #3 in East Region for 2026.
Certification
- Sales Essentials Certificate
- Sales Manager Certificate
- ACE - Adobe Certified Expert, Photoshop
- MCAS - Microsoft Certified Application Specialist
Languages
English
Full Professional
Timeline
Sales Agent
T-Mobile
01.2022 - CurrentRead More
Lead Sales Key Holder
H&M Hennes & Mauritz
08.2017 - 01.2022Read More
Intern for the Emergency Management Department
Charleston County Government
06.2012 - 08.2017Read More
Claflin University
No Degree from Cyber Security
Read More