Jessica Colon

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.

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• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
• Taught new team members correct procedures for all areas of operations.

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• Trimmed cured materials by sawing with diamond-impregnated cutoff wheels.
• Applied lacquers and waxes to mold surfaces to facilitate assembly and removal of laminated parts.
• Successfully maintain clean, valid driver's license and access to reliable transportation.
• Sprayed chopped fiberglass, resins and catalysts onto prepared molds or dies, using pneumatic spray guns with chopper attachments.
• Checked completed products for conformance to specifications and defects by measuring with rulers or micrometers and tapping to detect bubbles or dead spots.
• Collaborated with department or management to achieve result.
• Led projects and analyzed data to identify opportunities for improvement.
• Drove operational improvements which resulted in savings and improved profit margins.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Oversaw daily operations to ensure high levels of productivity.

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• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Worked on cleaning team to service hotels, offices and other commercial buildings.
• Handled equipment, chemicals and materials properly and with caution.
• Delivered quality customer service to address urgent needs and cleaning requests.

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