Jessica Coonce
Modesto,Ca
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Baker
Olde Tyme Pastries
Turlock, CA
05.2016 - 09.2021
- Oversaw daily baking operations, ensuring product quality and consistency.
- Trained and mentored junior bakers on techniques and best practices.
- Developed new recipes that enhanced product offerings and customer satisfaction.
- Collaborated with management to forecast demand and adjust production schedules accordingly.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
Baker
Jantz
Atwater, CA
09.2013 - 05.2016
- Oversaw daily baking operations, ensuring product quality and consistency.
- Managed inventory levels to minimize waste while maintaining supply chain efficiency.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Increased production efficiency through effective time management and multitasking during busy periods.
Utility Clerk
Raley's Supermarket
Modesto, CA
05.2009 - 07.2011
- Processed customer transactions accurately using point-of-sale systems.
- Managed inventory levels, ensuring product availability and organization on shelves.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to maintain cleanliness and organization throughout the store.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Fostered a positive work environment by actively engaging with colleagues and promoting teamwork in all aspects of daily operations.
- Served as a reliable point of contact for both internal staff members and external partners or vendors related to utility services matters.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed cash register, ensuring accurate cash handling and reconciliation.
- Collaborated with team members to maintain store organization and cleanliness.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Crew Trainer
Taco Bell
Modesto, CA
07.2006 - 06.2008
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations during daily operations.
- Assisted in inventory management and stock replenishment processes.
- Monitored team performance and provided constructive feedback for improvement.
- Implemented best practices for maintaining cleanliness and organization in work areas.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
Education
Baking And Pastry Specialty -
Institute of Technology
Modesto, CA08-2013
Skills
Team player
Customer service
Active listener
Attention to detail
Adaptive and creative
Time management
Customer relations
Verbal and written communication
Call handling
Multitasking Abilities
Effective communications
Organizational skills
Excellent communication
Teamwork and collaboration
Task prioritization
Timeline
Baker
Olde Tyme Pastries
05.2016 - 09.2021
Baker
Jantz
09.2013 - 05.2016
Utility Clerk
Raley's Supermarket
05.2009 - 07.2011
Crew Trainer
Taco Bell
07.2006 - 06.2008
Baking And Pastry Specialty -
Institute of Technology