Jessica Cordner

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Managed transactions, scheduled plantings product deliveries, and set up landscape referrals.
• Ensured flora health through regular watering and trimming.

• Finalized register totals and prepared closing financial documentation.
• Cultivated an inviting environment, encouraging customer loyalty.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Introduced innovative drink specials for different seasons.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

Provided detailed information on a wide range of products sold.

Organized daily tasting table setup.

Reviewed orders from online sales, assembled items for mailing, dispatched deliveries.

• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.
• Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
• Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
• Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.