JESSICA CORDOVA-MCLAUGHLIN

• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Reduced need for deep cleanings by consistently addressing minor maintenance issues.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Enhanced clients'' quality of life by providing compassionate and attentive care.

• Ensured safety and well-being of clients through rigorous health monitoring and medication administration.
• Supported clients in maintaining independence by assisting with daily activities such as personal grooming, mobility, and meal preparation.
• Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
• Administered medications accurately and timely, ensuring proper dosages for optimum client health.
• Maintained clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
• Transported clients to medical appointments or social engagements as needed while prioritizing safety during travel.

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• A Tradition of Caring Training of Kinship Resource Parent - NJ Child Welfare League of America.
• Special Home Services Provider Program
• Resource Family Home License (OOL)
• Enhanced children''s well-being by providing a safe, nurturing, and structured home environment.
• Provided consistent emotional support and guidance to help children cope with past trauma and adjust to their new living situation.
• Maintained detailed records of children''s progress, medical appointments, and school activities for regular review by caseworkers.
• Promoted educational success by assisting with homework assignments, monitoring school performance, and attending parent-teacher conferences.

• American Red Cross Adult CPR/AED and Standard First Aid
• Training on Basic Caregiving, Overview of DD, Medication, Abuse/Neglect
• Basic Oral Health Course of The NJ Foundation of Dentistry for Persons with Disabilities (NJFDPD)
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
• Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

• Improved data accuracy by diligently conducting door-to-door surveys and recording responses.
• Enhanced survey completion rates through establishing rapport with respondents and ensuring their understanding of the survey''s purpose.
• Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
• Increased efficiency in data entry by accurately inputting collected information into the designated database system.
• Visiting citizens at their homes to conduct interviews and collect demographic data. Creating survey sheets or working on predefined surveys to gather census information. Conducting extensive and thorough visual surveys of areas covered during the census procedure.

• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Streamlined office operations for improved productivity with effective organization and communication skills.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Implemented data-driven decision-making processes, leading to more informed business choices.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Enhanced customer satisfaction by providing efficient and professional front desk services.