Jessica Crawford

Processed customer transactions efficiently and accurately at TXB locations.

Executed financial transactions with precision, ensuring smooth operations.Maintained customer relations and store cleanliness while stocking retail, fostering a welcoming environment.

• Maintained clean and organized checkout areas to enhance customer experience.
• Provided warm hospitality and attentive service, enhancing customer experience.
• Answered customer questions and suggested suitable products.

Provided excellent customer service and product knowledge, building customer relationships and offering personalized recommendations. Informed customers about promotions and loyalty program, handled transactions, maintained store appearance, and managed inventory effectively.

Provided personalized beauty consultations to enhance customer satisfaction.

• Enhanced customer satisfaction by delivering tailored beauty consultations based on individual preferences. to enhance customer satisfaction.
• Instructed customers on product application techniques to promote better understanding and usage. for various cosmetic lines.
• Maintained knowledge of industry trends and new product launches.

Prepared high-quality beverages and provided exceptional customer service, ensuring fast, accurate orders and fostering a welcoming atmosphere that reflected Dutch Bros culture.

Supervised team members during busy shifts to ensure efficient service.

• Supervised barista team during peak shifts, coordinating efforts to deliver timely service and maintain high standards.
• Created beverages and delivered exceptional customer service. This role included preparing coffee and other drinks, managing cash transactions, and engaging with customers. Baristas collaborated as team members, represented the Dutch Bros culture, and upheld high standards of speed, quality, and service.
• Managed inventory levels to optimize stock availability and reduce waste, contributing to operational efficiency.

• Engaged guests using AEO Selling Model to elevate shopping experience.
• Educated customers on AE and Aerie products, providing personalized product recommendations.
• Introduce guests to the AEO loyalty program and additional brand channels.
• Covered multiple store zones such as Salesfloor, Cash & Wrap, Fitting Room, and Stockroom.
• Resolved customer concerns proactively while ensuring adherence to company policies.
• Collaborated with team members to complete tasks efficiently to ensure all tasks are completed efficiently.