Jessica Cruz Pineda
Washington,DC
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Merchandise Associate
TJ Max
Washington, DC
08.2022 - Current
- Provided training and guidance for new employees in merchandising practices.
- Collaborated with other departments to coordinate promotional activities such as special events or discounts.
- Assisted in developing marketing campaigns for promotional activities.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Executed markdowns according to established procedures while maintaining appropriate margins.
Education
DC International High School
Washington, DCSkills
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Time management
- Multitasking proficiency
- Team player mentality
- Task prioritization
- Foreign language skills
- Detail-oriented
- Professional appearance
- Customer engagement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Merchandise Associate
TJ Max
08.2022 - Current
DC International High School