Jessica Custis
Salisbury,MD
Summary
During tenure at Courtyard Marriott Hotel, consistently maintained high standards of cleanliness and organization, ensuring positive guest experience. Expertise in laundry room operations and customer relations allowed for efficient service and exceeding expectations. Prioritizing workplace cleanliness and actively listening to guest needs successfully improved operational efficiency by over 20%. Dedicated Customer Service professional with strong knowledge of service delivery and proven multitasking abilities. Commitment to maintaining professional relationships consistently drives business results and increases profitability. Strong organizational skills and passion for hard work, eager to secure entry-level position as laundry attendant and contribute to achievement of company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Laundry Attendant
Courtyard Marriott Hotel
09.2023 - Current
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Collected soiled linens and clothing and pretreated stains.
Dietary Aide
Anchorage Nursing and Rehabilitation Center
06.2022 - 09.2023
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Education
High School Diploma -
Private School
Georgetown De06-2010
Skills
- Workplace Cleanliness
- Color separation
- Laundry folding and storage
- Laundry room operations
- Active Listening
- Problem-solving abilities
- Data Entry
- Customer Relations
Certification
Certified Med Tech (2024)
CMT (2024)
- Set up medications.
- Administer medications to patients.
- Document it into the medical record.
- Assist patients with care and their daily needs.
.
Timeline
Laundry Attendant
Courtyard Marriott Hotel
09.2023 - Current
Dietary Aide
Anchorage Nursing and Rehabilitation Center
06.2022 - 09.2023
Certified Med Tech (2024)
High School Diploma -
Private School
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