Jessica Davenport
Kerrville,TX
Summary
Driven Insurance Sales Agent with 15+ years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
14
14
years of professional experience
Work History
Licensed Insurance Sales Agent
Savvy Insurance Agency
03.2023 - Current
- Navigate dozens of insurers' products and agent portals – including Progressive, Allstate, Liberty Mutual, and other top insurers – to find the best insurance options.
- Handle an average of 18 daily tickets plus inbounds calls.
- Utilize complicated, evolving software, such as CRM and in-house comp rater.
- Clearly communicate and advise customers on their insurance options in an efficient manner.
- Exceeded and surpassed all sells metrics monthly.
- Always in the top 10% of all agents.
Licensed Insurance Sales Agent
Alliance Insurance Agency
09.2022 - 03.2023
- Upsold additional products and services after identifying customer needs and requirements.
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
- Obtained underwriting approval by completing application for coverage.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Recognized as top sales agent within first quarter. Always meeting and exceeding all standardized metrics monthly.
Licensed Insurance Sales Agent
Bolt
12.2021 - 09.2022
- Provided clients information on coverage options to help them protect their assets.
- Took continuing education courses and workshops to learn more about the insurance industry.
- Used persuasion sales techniques to recommend the type and amount of coverage based on an analysis of the customers circumstances.
- Calculated premiums and established payment methods for all sales.
- Exceeded all corporate quotas for monthly policy sales and metrics.
- Remote working in fast paced call center environment.
Licensed Insurance Sales Agent
AWL Insurance Agency
08.2019 - 12.2021
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Educated clients on insurance policies and procedures.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Met and exceeded all sales goals monthly, always within the top 10% of all agents.
Account Manager/Producer/Retention Specialist
Nationwide Insurance
05.2009 - 08.2019
- Built constructive customer relationships to improve loyalty and recommendations.
- Identified changing customer needs and adapted service strategies to meet them.
- Utilized knowledge of customer experience to create specialized plans for customer retention.
- Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
- Evaluated current customer retention strategies and recommended improvements.
Education
High School Diploma -
Crossroads Highschool
Burleson, TX05.2006
Skills
- Remote call center environment-5 years
- Insurance Sales-15 years
- Customer Service-15 years
- Licensed in all 50 states
- Retention Specialist-5 years
- Proficient in Windows OS, Slack, Retool, Aircall, Kustomer, Microsoft Teams, One drive, EZ Lynx etc
- Knowledge and usage of over 50 insurance carriers
Timeline
Licensed Insurance Sales Agent
Savvy Insurance Agency
03.2023 - Current
Licensed Insurance Sales Agent
Alliance Insurance Agency
09.2022 - 03.2023
Licensed Insurance Sales Agent
Bolt
12.2021 - 09.2022
Licensed Insurance Sales Agent
AWL Insurance Agency
08.2019 - 12.2021
Account Manager/Producer/Retention Specialist
Nationwide Insurance
05.2009 - 08.2019
High School Diploma -
Crossroads Highschool
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