Jessica Davis
Crosby,TX
Summary
I'm looking to secure a career that will bring satisfaction and pride in what I do. I am a highly motivated individual with a proven ability to learn quickly, create and implement procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints . In addition to my strong commitment and desires to succeed in every assigned task, I am able to work independently or as a team, with unique ability to communicate effectively on all levels.
Overview
3
3
years of professional experience
Work History
Community Specialist
CIA Services
10.2014 - 04.2017
Answers all incoming calls Community Specialists including calls from owners, residents and business professionals. • Documents all communications in Red Dog system as appropriate, including notes and/or comments and contact information for the callers. Follows up on communications as necessary.
Education
High School Diploma -
Cleveland High School
Cleveland, TX06.1998
Skills
-Retail
-Customer service
-Intermediate level keyboard and typing skills
-Basic Internet skills
- Treats other with respect and consideration regardless of their status or position
- Balances team and individual responsibilities
- Self-directed; takes initiative as appropriate
- Contributes to building a positive team spirit
- Reacts well under pressure
- Adapts to changes in the work environment, including delays or unexpected events
- Responds well to questions and maintains confidentiality
- Manages difficult or emotional customer situations
-Changes approach or method to best fit the situation
- Demonstrates proficiency in areas of responsibility
- Speaks clearly and persuasively in positive or negative situations
- Uses time and resources efficiently
-Demonstrates commitment to quality, accuracy and thoroughness
Timeline
Community Specialist
CIA Services
10.2014 - 04.2017
High School Diploma -
Cleveland High School
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