Jessica Davis
Summary
Dynamic professional with a proven track record in sales development and business development. Excelled in creating lasting customer relationships and boosting productivity through effective team supervision. Skilled in contract preparation and upselling, demonstrating a keen ability to exceed sales targets. Expert in fostering positive client experiences and managing high-level tasks with discretion.
Overview
10
10
years of professional experience
Work History
Freelance Sales Associate
BVLGARI
10.2021 - 02.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships
- Effectively tailor customer experience to close fragrance sales
- Exceeded all goal expectations consistently
Assistant Spa Manager
Nordstrom
09.2020 - 03.2021
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Greeted spa guests warmly to create positive first impression of establishment.
- Utilized promotions, print and digital marketing to attract new clients.
Assistant Spa Manager
H20 Spa
02.2019 - 08.2019
- Maximized efficiency through time management and staff supervision to boost productivity.
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Recorded product sales into spa's weekly income report.
- Greeted spa guests warmly to create positive first impression of establishment.
Personal Assistant
Susan Wexler Design
10.2018 - 07.2019
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided multifaceted services to owner by running errands, managing mail, scheduling appointments, and arranging transportation.
- Displayed absolute discretion at handling confidential information.
Guest Relations Executive
L.Raphael Geneve, Four Seasons Hotel
05.2013 - 09.2017
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
- Regulated appropriate staffing levels to meet business and customer requirements.
- Assisted CEO in arranging travel, both professional and personal. Attended general business meetings to notate pertinent information. Relay information to service and support staff.
- Filtered all new service and support staff applicants for hire
- Worked in relationship with sales/marketing director for all media and marketing
Education
General Studies
Southeastern Louisiana University
Hammond, LA06.2002
Skills
- Sales Development
- Business Development
- Contract Preparation
- Upselling
- Excel
- Microsoft Word
Timeline
Freelance Sales Associate
BVLGARI
10.2021 - 02.2023
Assistant Spa Manager
Nordstrom
09.2020 - 03.2021
Assistant Spa Manager
H20 Spa
02.2019 - 08.2019
Personal Assistant
Susan Wexler Design
10.2018 - 07.2019
Guest Relations Executive
L.Raphael Geneve, Four Seasons Hotel
05.2013 - 09.2017
General Studies
Southeastern Louisiana University