Jessica Dennis
Pearl,MS
Summary
Excellent customer service satisfaction awarenes. Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Cosmetologist
Self Employed
06.2015 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
Education
Associate of Applied Science in Cosmetology -
MS Institute of Aesthetics, Nails & Cosmetology
Clinton, MS06-2015
High School Diploma -
Puckett High School
Puckett, MS 05-2014
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Hair styling
- Customer consultation
- Product knowledge
- Product upselling
- Makeup artistry
Timeline
Cosmetologist
Self Employed
06.2015 - Current
Associate of Applied Science in Cosmetology -
MS Institute of Aesthetics, Nails & Cosmetology
High School Diploma -
Puckett High School
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