Jessica Denny
Crestline,CA
Summary
With a proven track record at Crestline Smoke Shop, I excel in engaging customers and streamlining operations, significantly enhancing customer satisfaction. Skilled in data entry and adept at fostering positive customer interactions, my approach blends technical savvy with exceptional service, always aiming to exceed expectations. Business-minded professional tackling any job task with gusto and precision. Determined in delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
13
13
years of professional experience
Work History
Shop Manager
Crestline Smoke shop
Crestline, CA
12.2021 - 12.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Oversaw the recruitment, training and development of new staff members.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Maintained high standards of customer service throughout the store.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Prepared staff work schedules and assigned team members to specific duties.
Machine Operator
Luxfer Gas Cylinders
Riverside, CA
06.2018 - 12.2020
- Set up and operate machine tools to produce precision parts and instruments.
- Prepared machine for production processes by equipping with required tools and parts.
- Verified production orders prior to starting set-up.
Meat Clerk
Stater Brothers Markets
Moreno Valley, CA
06.2012 - 06.2018
- Ensured all meat products were properly labeled according to health regulations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stocked shelves with fresh meat products.
- Maintained records of sales and order information.
- Provided friendly customer service by answering questions about available products.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Kept detailed track of inventories and restocked products in cold storage units.
Education
GED -
Moreno Valley Adult School
Moreno Valley, CA06-2013
Skills
- Always strive to provide above expectation customer service
- understanding of computers and applications
- Ability to learn new skills as I go
- clear communicative writing abilities
- adept at data entry
- detail orientated
Timeline
Shop Manager
Crestline Smoke shop
12.2021 - 12.2024
Machine Operator
Luxfer Gas Cylinders
06.2018 - 12.2020
Meat Clerk
Stater Brothers Markets
06.2012 - 06.2018
GED -
Moreno Valley Adult School