Jessica DeWitt

• Mentored junior leaders, fostering skill development and teamwork among staff members.
• Developed labor management tools to ensure alignment with company standards.
• Developed and implemented training programs to enhance employee onboarding experience.

• Planned, arranged and monitored work, achieving desired results.
• Managed employee performance through coaching, goal setting, and day-to-day direction.
• Participated in business development by assisting with creation of customer service and sales strategies.
• Recommended, select and help locate and obtained merchandise based on customer needs and desires.

• Explained products and services to help customers make informed decisions.
• Cleaned and organized sales floor in accordance with company merchandising standards.
• Greeted customers and engaged in conversation to assess needs.
• Leveraged POS system to perform purchase transactions for team members and customers.