Jessica Dias
Spartanburg,SC
Summary
Motivated support group leader with strong verbal and written communication skills. Proven ability to inspire and build relationships, fostering a positive and supportive environment.
Professional leader with deep experience in team management and collaboration. Skilled in strategic planning, conflict resolution, and fostering productive work environment. Strong focus on achieving results and adapting to changing needs. Known for reliability, effective communication, and motivational leadership.
Experienced with leading teams to achieve organizational goals through effective management and coordination. Utilizes strategic planning and communication to drive team success. Knowledge of conflict resolution and team-building techniques ensures cohesive and productive work environment.
Checked incoming items against invoices to verify proper items were received and shipped.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Support Group Leader
Cancer Association of South Africa
Bedfordview South Africa
02.2023 - 01.2026
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
Branch Administrator
Stoncor Africa
Wadeville South Africa
03.2006 - 03.2019
- Coordinated branch operations to ensure seamless workflow and efficient resource allocation.
- Managed scheduling and logistics for staff, optimizing operational effectiveness across departments.
- Developed and maintained strong relationships with clients, enhancing customer satisfaction and retention.
- Implemented process improvements that streamlined administrative functions and reduced turnaround times.
- Supported branch growth through effective management of staff, including recruitment, training, and performance evaluations.
- Strengthened customer relationships by delivering top-notch service, understanding client needs, and offering customized solutions.
- Boosted customer satisfaction by promptly addressing inquiries, resolving issues, and maintaining a high level of professionalism.
Education
High School Diploma -
Jeugland High School
Kempton Park South Africa11-1990
Skills
- Verbal and written communication
- Relationship building
- Emotional Support
- Positive attitude
- Team leadership
- Active listening
- Schedule coordination
- Basic Counselling
Certification
- volunteer
- Basic Counselling
- Support Groups
Timeline
Support Group Leader
Cancer Association of South Africa
02.2023 - 01.2026
Branch Administrator
Stoncor Africa
03.2006 - 03.2019
High School Diploma -
Jeugland High School
basic counselling training and volunteer training. training on support groups
Cancer Association training on how to deal with patients
Forming support Groups at hospitals (chemo and radiation)
Volunteer for health talks and promotions