Jessica Dickson
Temple,US
Summary
Sales Associate with extensive expertise in customer service and operational efficiency, adept at fostering positive shopping experiences and achieving sales targets. Demonstrates strong proficiency in inventory management and financial accuracy, contributing to improved team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Correctional Officer
TDCJ
Marlin, TX
11.2025 - Current
- Supervised inmate activities to maintain safety and security within facility.
- Conducted regular inspections of premises, identifying potential hazards and enforcing compliance with regulations.
- Implemented crisis intervention techniques to de-escalate conflicts among inmates effectively.
- Documented incidents and maintained accurate records in accordance with institutional policies and procedures.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Sales Associate
Armstrong McCall
Temple
06.2025 - 07.2025
- Provided exceptional customer service, fostering positive shopping experiences and enhancing customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and minimizing discrepancies, leading to improved operational efficiency.
- Worked closely with team members to achieve sales targets, contributing to a vibrant team environment and shared success.
- Executed daily cash register operations with precision, maintaining financial accuracy and adherence to corporate policies.
- Analyzed sales trends to inform merchandising strategies, resulting in noticeable gains in product placement effectiveness.
Delivery Driver
RG Logistics
Dallas
11.2023 - 06.2024
- Delivered packages efficiently across designated routes, achieving on-time delivery rates that enhanced customer satisfaction.
- Worked closely with dispatch teams to optimize delivery schedules, resulting in improved resource allocation and reduced delays.
- Maintained accurate delivery logs and provided timely updates to clients, ensuring transparency and fostering trust.
- Implemented a route optimization strategy, minimizing fuel consumption and contributing to cost savings for the logistics team.
- Demonstrated strong communication skills, effectively addressing customer inquiries and concerns to enhance overall service experience.
Helper
Rapid LLC
Dallas
07.2023 - 10.2023
- Analyzed customer feedback to identify service gaps, implementing changes that resulted in noticeable improvements in satisfaction.
- Assets delivery drivers with inventory, load packages on the truck, help deliver packages to customers door
- Enhanced delivery efficiency by optimizing route planning, resulting in quicker deliveries and increased customer satisfaction.
- Assisted delivery drivers in logistics coordination, improving team efficiency and ensuring timely package deliveries.
Delivery Driver
Kroger
Austin, TX
06.2021 - 04.2022
- Provide excellent customer service while delivering orders to the customer
- Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers
- Drive a company vehicle safely and in accordance to Kroger’s driving standards
- Ensure customer orders are delivered on time and in good condition, resolving any issues that may arise
- Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
- Complete pre-inspections check of company vehicle before use and report any defects to supervisor
Braiding Assistant
Vandal Austin Braided Beauty
Austin, TX
04.2020 - 02.2022
- Assist salon owner with the completion of client hairstyles
- Greeted guests and vendors to assist in navigating space.
- Accepted cash and credit card payments, issued receipts and provided change.
- Executed detailed hairstyling techniques, ensuring high-quality results that led to noticeable client satisfaction and positive reviews.
Owner/Hairstylist
J Camille' Hair Studio
Austin, TX
10.2018 - 01.2022
- Control for every aspect of the salon
- Responsible for making a profit, balancing the budget, marketing, and cash flow
- Conditions hair and scalp by applying treatments
- Produces desired styles by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hairStreamlined salon operations to enhance client experience, resulting in increased customer retention and overall satisfaction.
- Developed targeted marketing strategies, significantly boosting client acquisition and elevating brand visibility in the local market.
Education
Visual communication
Wade College
Dallas04.2024
Cosmetology
Baldwin Beauty Schools
Austin, TX08.2015
High School Diploma - undefined
Germantown High School
Memphis, TN01.2014
Skills
- Customer service
- Credit and cash transactions
- Attention to Detail
- Building Customer Trust
- Self-Motivated
- Food Inspection
- Reliable
- Cleaning
- Defensive Driver
Timeline
Correctional Officer
TDCJ
11.2025 - Current
Sales Associate
Armstrong McCall
06.2025 - 07.2025
Delivery Driver
RG Logistics
11.2023 - 06.2024
Helper
Rapid LLC
07.2023 - 10.2023
Delivery Driver
Kroger
06.2021 - 04.2022
Braiding Assistant
Vandal Austin Braided Beauty
04.2020 - 02.2022
Owner/Hairstylist
J Camille' Hair Studio
10.2018 - 01.2022
Cosmetology
Baldwin Beauty Schools
High School Diploma - undefined
Germantown High School
Visual communication
Wade College
Awards
Baldwin Beauty Schools, Most Professional – February 10, 2015, Best Customer Satisfaction – July 7, 2015, Student of the Month – September 23, 2015
Interests/Activities
- Germantown High School
- Better Change Club (ABC)
- Delta Gems (sponsored by Delta Sigma Theta Sorority)
- Cosmetology and Make-up Artistry