Nicholas Rogers
Temple,TX
Summary
Proven team player and skilled multitasker, adept at managing high-stress situations with integrity, as demonstrated at the Texas Department of Criminal Justice. Excelled in roles requiring creativity and innovation, from correctional officer to sales, significantly enhancing customer satisfaction and safety protocols. Mastery in time management and organization showcased across diverse sectors.
Overview
8
8
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
05.2022 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Crew Member
Freddy's Frozen Custard & Steakburgers
01.2021 - 02.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Seasonal Stocker
Walmart
08.2020 - 12.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Car Salesperson
Garlyn Shelton Volkswagen
07.2020 - 08.2020
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Crew Member
McDonald's
03.2017 - 06.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Belton High School
Belton, TX05-2019
Skills
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Self-discipline
- Integrity and honesty
- Creativity and innovation
Timeline
Correctional Officer
Texas Department Of Criminal Justice
05.2022 - Current
Crew Member
Freddy's Frozen Custard & Steakburgers
01.2021 - 02.2021
Seasonal Stocker
Walmart
08.2020 - 12.2020
Car Salesperson
Garlyn Shelton Volkswagen
07.2020 - 08.2020
Crew Member
McDonald's
03.2017 - 06.2020
High School Diploma -
Belton High School
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