Jessica Disney
Clearwater,FL
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Responsible worker that brings great safety record, and focus on customer satisfaction. Dependable in handling end-to-end tasks. Maintains clean, neat and work place.
Overview
13
13
years of professional experience
Work History
Shipping and Receiving Lead
Utoya Organics LLC
Clearwater, FL
09.2023 - Current
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Delivery Driver
Amazon Dsp
West Chester
09.2022 - 09.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Shopper
Shipt
Cincinnati, OH
01.2020 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Selected best-quality perishable items such as meat and produce.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Scanned each item's barcode before item's removal from shelf.
- Verified each item matched order sheet's description.
- Worked productively with customers to meet order requirements and service expectations.
Executive Assistant to the Chief Operating Officer
The Disney Group INT
New York, NY
01.2011 - 01.2014
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Education
GED -
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Logistics Knowledge
- Vehicle Systems
- Two-Way Radio Operation
- Transportation Logs
- Safety
- Work Order Management
- Advanced Planning
- Teamwork and Collaboration
- Time Management
- Familiarity with DOT Regulations
- Resolving Discrepancies
- ADP Software
- Embedded Systems Development Software
Accomplishments
- Received Peak Driver Award with Amazon in 2022, as one of the top workers in the U.S District.
Timeline
Shipping and Receiving Lead
Utoya Organics LLC
09.2023 - Current
Delivery Driver
Amazon Dsp
09.2022 - 09.2023
Shopper
Shipt
01.2020 - Current
Executive Assistant to the Chief Operating Officer
The Disney Group INT
01.2011 - 01.2014
GED -
Cincinnati State Technical And Community College