Jessica DiTomasso
Miller Place,NY
Summary
with a cosmetolgy license A dedicated hair care professional with proven track record in client satisfaction and salon efficiency. Known for reliability, adaptability, and strong teamwork in dynamic settings. Proficient in maintaining sanitary conditions and supporting stylists through various tasks.
Overview
3
3
years of professional experience
Work History
Shampoo Assistant
Raelene's Hair Studio
07.2024 - 08.2024
- Provided exceptional customer service by greeting clients warmly and addressing inquiries promptly.
- Adhered to hygiene standards by sanitizing tools regularly, maintaining a safe environment for clients and staff alike.
- Communicated with hairdressers to address customer issues and appointment conflicts.
- Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
Dishwasher
Northern Lights Dining
10.2023 - 05.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Shampoo Assistant
Lemon Tree Hair Salons
03.2021 - 08.2023
- Provided exceptional customer service by greeting clients warmly and addressing inquiries promptly.
- Handled administrative tasks such as answering phones, booking appointments, and processing payments efficiently.
- Offered customers relaxing head massages during shampoo treatment.
- Performed shampoo and conditioning treatments on [Number] clients daily.
- Educated clients on proper hair care techniques, promoting healthier locks and repeat business.
- Contributed to salon revenue growth through upselling of additional services during shampoo appointments.
- Skillfully handled multiple tasks simultaneously while maintaining high levels of productivity.
- Coordinated schedules with stylists to ensure seamless client transitions between appointments.
- Kept utensils properly washed and disinfected to meet hygienic standards.
- Maintained professional and friendly demeanor to greet clients for customer satisfaction.
- Kept up-to-date records of product usage, reducing waste costs across the salon.
- Prepared salon clients for specialized scalp treatments and conditioning.
- Assisted stylists in preparing clients for various treatments, ensuring a smooth workflow.
- Stocked shelves and merchandise and kept tidy appearance of salon.
- Answered telephone calls and scheduled appointments using [Software].
- Managed inventory of shampoo products, ensuring adequate supplies for daily operations.
- Handled customer transactions accurately and kept detailed records for future reference.
- Consistently received positive feedback from clients for outstanding service quality and attentiveness.
- Provided assistance to stylists when needed.
- Pre-booked clients for follow-up visits and promoted salon services and retail products.
Education
Bachelor of Science - Business
Northern Michigan University
Marquette, MI05-2027
High School Diploma -
Miller Place Highschool
Miller Place, NY06-2023
Certificate - Cosmetology
Eastern Suffolk Boces
Riverhead, NY06-2023
Skills
- Cleanliness standards
- Hygiene maintenance
- Cross-selling services
- Scalp massage techniques
- Blow drying services
- Hair conditioning and shampooing
- Excellent customer service skills
- Positive Attitude
- Hair shampooing and conditioning
- Multitasking
- Reliability
- Appointment booking
- Customer interaction
- Team building
- Recordkeeping skills
- Appointment Scheduling
- Professionalism
- Equipment Sterilization
- Scalp treatments
- Workstation organization
- Communication Skills
- Hair styling techniques
- Client consultation
- Highlights and lowlights
- Cuts for women
- Balayage technique
- Thermal styling
- Chemical safety
- Creative coloring
- Continuing education
- Cosmetology
- Hair maintenance expert
- Color application
- Social skills
- Hair Styling
- Color Correction
- Chemical Mixing
- Payment processing expertise
- Cutting and styling
- Hair dying
- Keratin treatments
- Sell hair care products
licenses
cosmetolgy license (state on new york)
ID Number- AEC-23-08186
obtained on 8/22/2023
expires 8/22/2027
Timeline
Shampoo Assistant
Raelene's Hair Studio
07.2024 - 08.2024
Dishwasher
Northern Lights Dining
10.2023 - 05.2024
Shampoo Assistant
Lemon Tree Hair Salons
03.2021 - 08.2023
Bachelor of Science - Business
Northern Michigan University
High School Diploma -
Miller Place Highschool
Certificate - Cosmetology
Eastern Suffolk Boces
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