Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Conrad

Summary

Dedicated and versatile with a strong background in food service, retail, and customer service. Proven ability to uphold cleanliness standards, manage store operation, and deliver exceptional service. Experienced in handling cash, training staff, and upholding team morale. A reliable staff member known for punctuality, time management, collaboration, and the ability to complete tasks in fact paced environments.

Overview

4
4
years of professional experience

Work History

Shampoo Assistant

Fabu Salon and Day Spa
10.2024 - Current
  • Adhered to hygiene standards by sanitizing tools regularly, maintaining a safe environment for clients and staff alike.
  • Assisted in maintaining salon's schedule during peak hours.
  • Promoted salon products to clients, fostering sales growth and brand awareness.
  • Skillfully handled multiple tasks simultaneously while maintaining high levels of productivity.

Food Service Manager

Ritas
03.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Retail Sales Associate

Honeysmith Bees & Gardens
03.2024 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.

Education

High School Diploma -

Old Mill High School
Millersville, MD
06-2024

Skills

  • Cleanliness standards
  • General housekeeping
  • Teamwork and collaboration
  • Money handling
  • Customer service
  • Store opening and closing
  • Stock replenishment
  • Staff training and development
  • Time management

Timeline

Shampoo Assistant

Fabu Salon and Day Spa
10.2024 - Current

Retail Sales Associate

Honeysmith Bees & Gardens
03.2024 - 01.2025

Food Service Manager

Ritas
03.2021 - Current

High School Diploma -

Old Mill High School

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