Jessica DuBois

Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.

• Trained pharmacy interns and newly hired pharmacy technicians.
• Ordered all pharmacy supplies and maintained accurate inventory.
• Provided medication therapy management to patients through Outcomes and Mirixa.
• Played active role in hiring process, identifying top talent that contributed to team''s success in providing outstanding pharmaceutical care services.
• Recommended OTC devices and medication.
• Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
• Enforced compliance with pharmacy regulations and maintained up-to-date records.
• Recommended and administered immunizations patient's based on their individual need utilizing MIIS.
• Processed and filled prescriptions.
• Counseled patients on possible drug interactions, potential side effects, and optimal methods of administration.

• Guide pharmacy students through introductory and advanced practice experiences in retail setting.
• Teach students how to apply classroom knowledge to practice.
• Evaluate student progress.

• Effectively resolved insurance rejections and other billing issues.
• Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
• Supported clinical services such as immunizations administration.
• Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.

• Expanded knowledge of various medication classes through continuous learning from experienced pharmacists.
• Provided friendly customer service.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

• Gained extensive experience in compounding medications, including creams, ointments, capsules, and suspensions, adhering to strict quality control standards.
• Trained pharmacy interns from Northeastern University and MCPHS during their rotations.
• Proficient in utilizing aseptic techniques to prepare sterile compounded medications in compliance with USP standards.