Jessica Dunnam
Edmond,OK
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Has a very good attendance record and high evaluations.
Overview
12
12
years of professional experience
Work History
Line Server
Kate Bernard Training Acadamy
05.2023 - 01.2024
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Delivered accurate orders to customers, ensuring correct portion sizes and presentation.
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Collaborated with kitchen staff to maintain proper inventory levels and minimize food waste.
- Assisted in training new line servers, contributing to a cohesive team environment.
- Communicated effectively with coworkers to optimize workflow and ensure smooth operations during busy shifts.
Shift Supervisor
Taco Tico Shawnee
04.2012 - 01.2015
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
Education
High School Diploma -
Mcloud High School
Mcloud, OK05.2006
Skills
- Continuous improvement
- Adaptability to change
- Production scheduling
- Waste reduction
- Team collaboration
- Inventory management
- Punctual and time-efficient
- Quick learner
Affiliations
- Celebrate Recovery volunteer
Timeline
Line Server
Kate Bernard Training Acadamy
05.2023 - 01.2024
Shift Supervisor
Taco Tico Shawnee
04.2012 - 01.2015
High School Diploma -
Mcloud High School
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