Jessica Durfey
North Tonawanda,NY
Summary
Recent Esthetics graduate with a strong passion for skincare and client care. Detail-oriented professional with experience in front desk operations, skilled in effective communication, multitasking, and maintaining organized environments. Committed to creating positive client experiences while continuing to expand knowledge and skills within the esthetics field.
Overview
5
5
years of professional experience
Work History
Receptionist
Buffalo Holistic Center
Kenmore, New York
11.2024 - Current
- Welcomed clients and visitors warmly, creating a positive first impression at the holistic center.
- Ensured clean and organized front desk area, enhancing overall client experience.
- Coordinated phone calls, scheduled appointments, and addressed client inquiries efficiently.
- Assisted practitioners by preparing treatment rooms and necessary materials.
- Processed payments and handled billing inquiries efficiently for clients.
Server/Head Prep Cook
El Punto
North Tonawanda, New York
05.2023 - 09.2024
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared ingredients by washing, chopping, and measuring for daily menu items.
- Operated kitchen equipment like mixers, ovens, and grills safely and efficiently.
Patient Care Coordinator
Buffalo Advanced Medical Acupuncture
Cheektowaga, New York
01.2021 - 04.2023
- Coordinated patient appointments and managed scheduling efficiently.
- Communicated treatment plans clearly to patients and families.
- Handled insurance verification and billing inquiries promptly.
- Maintained accurate records of all patient care activities using electronic health record systems.
Education
Esthetics
New York Institute Of Esthetics
Williamsville02-2026
Skills
- Front desk operations
- Customer service
- Appointment scheduling
- Payment processing
- Client relations
- Effective communication
- Telephone skills
- Multitasking
- Office management
- Calm demeanor
- Treatment preparation
Timeline
Receptionist
Buffalo Holistic Center
11.2024 - Current
Server/Head Prep Cook
El Punto
05.2023 - 09.2024
Patient Care Coordinator
Buffalo Advanced Medical Acupuncture
01.2021 - 04.2023
Esthetics
New York Institute Of Esthetics