Jessica Durham
Orange Park,FL
Summary
Self employed and motivated life insurance agent with several state licenses with expertise in whole, term and accidental policies. Dedicated Occupational Therapist with expertise in individualized treatment planning and patient education. Proven track record in enhancing daily living skills and reducing fall risks through effective collaboration with multidisciplinary teams.
Overview
11
11
years of professional experience
Work History
Home Health Occupational Therapist
Bravery Home Healthcare
Jacksonville, FL
11.2025 - Current
- Conducted comprehensive patient assessments to determine individualized therapy plans.
- Implemented therapeutic interventions to enhance patients' daily living skills.
- Collaborated with multidisciplinary teams to optimize patient care and rehabilitation outcomes.
- Educated patients and families on home modifications for improved safety and functionality.
- Educated patients and families on proper home safety modifications to reduce fall risks and improve accessibility.
- Conducted thorough evaluations to assess functional limitations, set realistic goals, and develop appropriate intervention strategies.
- Maintained detailed documentation of all therapy sessions, assessments, and communications for accurate record keeping and legal compliance.
Life Insurance Agent
Self Employed Services
Orange Park, FL
08.2025 - Current
- Developed customized life insurance plans tailored to clients' unique needs.
- Conducted thorough market research to identify potential client segments and trends.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of client interactions and policy details using CRM software.
Clinical Team Manager
Trilogy Home Healthcare
Jacksonville, FL
06.2021 - 08.2025
- Led clinical team operations, ensuring compliance with healthcare standards and regulations.
- Developed training programs for staff, enhancing service delivery and patient care quality.
- Implemented process improvements that streamlined workflow and increased operational efficiency.
- Coordinated interdisciplinary meetings to align team objectives and improve patient outcomes.
- Fostered a culture of continuous improvement through regular staff evaluations and support initiatives.
- Coordinated interdisciplinary care plans, fostering collaborative partnerships between nursing, medical, and ancillary staff.
Occupational Therapist and Lymph Specialist
UF Health Homecare
Jacksonville, FL
04.2018 - 11.2021
- Developed individualized treatment plans to enhance patient mobility and daily living skills.
- Implemented therapeutic interventions, improving patient outcomes through evidence-based practices.
- Collaborated with multidisciplinary teams to create comprehensive care strategies for diverse patient populations.
- Educated patients and families on injury prevention and rehabilitation techniques, fostering independence.
Lead OT and Lymphedema Specialist
Trilogy Home Healthcare
Jacksonville, FL
04.2018 - 06.2021
- Led multidisciplinary team in developing individualized treatment plans for diverse patient populations.
- Mentored junior therapists, enhancing clinical skills and improving patient outcomes.
- Implemented evidence-based practices to optimize therapeutic interventions and increase efficiency.
- Conducted comprehensive assessments to identify patient needs and set achievable rehabilitation goals.
- Evaluated the effectiveness of the occupational therapy program regularly, implementing improvements as needed to ensure optimal patient care delivery.
Lead OT and Lymphedema Specialist
Therapyworks
Orange Park, FL
01.2017 - 04.2018
- Collaborated with healthcare providers to ensure continuity of care and address complex patient issues.
- Trained staff on new therapeutic techniques and tools, fostering a culture of continuous learning.
- Analyzed treatment data to refine processes and improve service delivery across programs.
- Developed community outreach initiatives to promote occupational therapy benefits and resources available to patients.
Occupational Therapist
Nurse On Call Home Health
St. Augustine, FL
02.2015 - 02.2017
- Developed individualized treatment plans based on patient assessments and therapeutic goals.
- Conducted comprehensive evaluations to identify patient needs and establish appropriate interventions.
- Collaborated with multidisciplinary teams to optimize patient outcomes and ensure continuity of care.
- Provided education and training to patients and families on therapeutic techniques and home exercises.
Education
Master of Science - Occupational Therapy
Milligan College
Elizabethton, TN12-2003
Bachelor of Science - Psychology
Iowa State University
Ames, IA05-2001
Skills
- Licensed Life, Health and Annuity Agent in Florida, Georgia, Alabama and Iowa
- Vohra Wound Care Certified Clinician
- Certified Lymphedema Specialist
- Training for NCS/EMS Lab Technician
- Modalities Certified
- Neurological Rehabilitation Specialist
Timeline
Home Health Occupational Therapist
Bravery Home Healthcare
11.2025 - Current
Life Insurance Agent
Self Employed Services
08.2025 - Current
Clinical Team Manager
Trilogy Home Healthcare
06.2021 - 08.2025
Occupational Therapist and Lymph Specialist
UF Health Homecare
04.2018 - 11.2021
Lead OT and Lymphedema Specialist
Trilogy Home Healthcare
04.2018 - 06.2021
Lead OT and Lymphedema Specialist
Therapyworks
01.2017 - 04.2018
Occupational Therapist
Nurse On Call Home Health
02.2015 - 02.2017
Master of Science - Occupational Therapy
Milligan College
Bachelor of Science - Psychology
Iowa State University