Kimberly Powell
Fort Lauderdale,FL
Summary
Self-motivated Benefits Specialist demonstrating superior understanding of health benefits, laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
10
10
years of professional experience
Work History
Licensed Insurance Agent
Unified Health
Sunrise, FL
03.2021 - Current
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Upsold additional products and services after identifying customer needs and requirements.
- Calculated premiums and established payment methods for sales.
Benefit Advisor
Sitel
Pompano Beach, FL
07.2019 - 03.2021
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, and email interactions.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Human Resources Assistant
212 Dental
Deerfield Beach, FL
10.2018 - 04.2019
- Improved productivity initiatives while coordinating itineraries and scheduling appointments.
- Managed employee exit interviews and paperwork.
- Recruited and screened qualified potential employees.
- Created and completed personnel action forms for all hires, terminations, title changes and terminations.
- Converted employee status from temporary to permanent.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Maintained and scheduled complex calendars.
Stock Lead
In Unison School Apparel
Tamarac, FL
06.2010 - 10.2016
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
- Inspected merchandise for quality, variety and safety against specifications.
- Directed team in maintenance of department stock levels and visually appealing look.
- Managed shipment receiving, van delivery, processing and storage under tight timelines.
- Noted unsafe components inside packages and discussed concerns with supervisors.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FLAssociate of Science - Nursing
Florida Career College
Lauderdale Lakes, FL04.2016
Skills
- Benefits explanation
- Communicated with patients, retirees, providers and insurance companies regarding coverage and reimbursement issues
- Assisted with Health Reimbursement Accounts
- Did follow-ups on cases created
- Explained plan benefits through the use of a needs assessment to determine what plans would best fit the individual
- Inbound and outbound calls
- Licensed in Life and Health
- Current AHIP
- Licensed to sell in Florida, Georgia, Louisiana, North Carolina, Texas, California, Ohio, Tennessee, Pennsylvania, Iowa, Maine and New Jersey
- Documentation and reporting
- Proficient in Microsoft and Adobe products
- Compassion
- Training & Development
- Reading comprehension
- Relationship building
- Written and oral communication
Non-profit Organization
Agape Hearts Outreach- Helping the homeless and less fortunate
Timeline
Licensed Insurance Agent
Unified Health
03.2021 - Current
Benefit Advisor
Sitel
07.2019 - 03.2021
Human Resources Assistant
212 Dental
10.2018 - 04.2019
Stock Lead
In Unison School Apparel
06.2010 - 10.2016
High School Diploma -
Coconut Creek High School
Associate of Science - Nursing
Florida Career College
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