Andrew Ross
Arlington,TX
Summary
Results-oriented Assistant Store Manager offering over 12 years of increasing revenue and profitability and managing loss and shrinkage. Well-versed in inventory control, buying and merchandising. Energetic and productive to thrive in customer-focused, fast-paced environment.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
U-Haul Moving And Storage
North Richland Hills, TX
03.2019 - 08.2025
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
- Performed frequent inspections of company equipment and corrected malfunctioning equipment.
- Processing rental contracts.
Assistant Store Manager/Commercial Sales Manager
Batteries Plus Bulbs
Arlington, Texas
05.2008 - 03.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Collaborated with local companies to meet diverse customer needs for battery and lighting products.
- Traveled to different companies to negotiate large sales and contracts.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Increased store/commercial sales by 50%
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability
Education
High School Diploma -
James Martin H.S.
Arlington, TXGeneral Studies
Tarrant County College District
Fort Worth, TXSkills
- Goals and Performance
- Product and Service Sales
- Inventory Control
- Store Merchandising
- Point of Sale Systems
- Customer Relations
- Purchasing
- Store Operations
- Forklift Operation
- Inventory Staging
Timeline
Assistant General Manager
U-Haul Moving And Storage
03.2019 - 08.2025
Assistant Store Manager/Commercial Sales Manager
Batteries Plus Bulbs
05.2008 - 03.2019
High School Diploma -
James Martin H.S.
General Studies
Tarrant County College District