Jessica Ellis
Plymouth,MA
Summary
Experienced MHTII, who practices leadership with assigned staff and is invested in providing compassionate therapeutic support and patient care in mental health settings. Utilizes crisis intervention techniques to effectively manage patient needs. Knowledge of therapeutic communication ensures supportive and empathetic approach to mental health care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Mental Health Technician II/Lead
Mary Starke Harper Geriatric Psychiatry Center
Tuscaloosa, AL
11.2022 - 03.2026
- As MHTII, responsibilities included supervising MHT’s, ensuring patient safety standards are met, working with other supervisory staff on education and in-services. Working directly in patient care, and supporting Nursing staff to create safe and effective patient outcomes in care. Writing progress notes in patient charting, and following orders issued by MD/CRNP/RD/RN in a timely manner. 1:1 Sitter responsibilities, ADL charting, and nutritional documentation.
Starbucks Barista
DCH Health Systems
Northport, AL
03.2022 - 09.2022
- All daily operations of a Starbucks Café in a hospital setting, ServSafe Certified, stock rotation, ordering of stock, dealing with customer complaints in a timely manner to make the situation right.
Patient Dining Attendant/Floor Stock
DCH Regional Medical Center
Tuscaloosa, AL
09.2020 - 03.2022
- Keeping floor stock up to par in a timely manner, keeping track of inventory for proper billing, rotation of inventory, and bringing medically ordered items to floors per MD orders. Delivering patients hot meals in a timely manner, following medical orders and working with patients to ensure patient satisfaction.
Certified Nursing Assistant
South Shore Hospital
Weymouth, MA
01.2009 - 01.2010
- Working with patients to ensure safety while in the hospital, following nursing directions, floating to different areas, and proper documentation of services.
Certified Nursing Assistant, Lead CNA
Radius Healthcare
Plymouth, MA
01.2004 - 01.2010
- Worked as a Lead CNA in a long-term care facility, task delegation, maintained correct documentation of services, attended inservices, and state regulatory meetings for the facility.
Education
Associates - Natural Science, Biology
Quincy College
01-2016
Certification - EKG Tech
Upper Cape Tech
01-2006
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Progress monitoring
- Substance abuse awareness
- Empathy development
- Multicultural competence
- Self-care promotion
- Anxiety management
- Problem-solving
- Compassionate care
- Relationship building
- Personal hygiene assistance
- Patient advocacy
- Excellent customer service skills
- Patient protection
- Vitals monitoring
- HIPAA requirements
- Active listening
- Activities of daily living ADL assistance
- Critical thinking
- Rapport building
- Encouragement and motivation
- Employee training
- Heartsaver CPR AED (CPR AED)
- Decision-making
- Nursing assistance
- Inpatient treatment
- Indirect patient care
- Progress documentation
Certification
- Mental Health Technician II - Alabama Dept. of Mental Health
- EKG Technician
- CNA(expired)
Timeline
Mental Health Technician II/Lead
Mary Starke Harper Geriatric Psychiatry Center
11.2022 - 03.2026
Starbucks Barista
DCH Health Systems
03.2022 - 09.2022
Patient Dining Attendant/Floor Stock
DCH Regional Medical Center
09.2020 - 03.2022
Certified Nursing Assistant
South Shore Hospital
01.2009 - 01.2010
Certified Nursing Assistant, Lead CNA
Radius Healthcare
01.2004 - 01.2010
Certification - EKG Tech
Upper Cape Tech
Associates - Natural Science, Biology
Quincy College